Avaliação geral
4,8
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
16 de maio de 2023

team member of Nextools Andrea is really supportive and technical they spend time to understand your problem and Guide you correctly what you need exactly.
Nextools team really supportive and HidePay app work really as described

Digilog.pk
Paquistão
2 days usando a aplicação
Questão respondida por Nextools 16 de maio de 2023

Thank you for your review 😊

10 de maio de 2023

Who can i contact for support? Hiding custom payments by country does not seem to be working for us...

Invity
Singapura
28 days usando a aplicação
Questão respondida por Nextools 11 de maio de 2023

Hello! We apologize for any issues you're experiencing while configuring HidePay. We've sent you an email to assist you, and you can also get support through the in-app chat. Please let us know how we can help you 😊

Editado a 26 de maio de 2023

Die App funktioniert leider nicht.

Kunden ohne Tag können verstecke Zahlungsmethoden sehen.
Die einzige Funktion dieser App funktioniert nicht.

Dschinni Shisha
Alemanha
16 days usando a aplicação
Questão respondida por Nextools 16 de maio de 2023

--- UPDATE 05/27/2023 ---
We're sorry to hear that. We've looked into it and as discussed in chat it appears you're using a different checkout that isn't based on Shopify's native checkout, making it impossible for our app to function properly. You'll need to contact the developers of the app you're using to explore payment customization options. If you decide to use Shopify's native checkout, our app should work without any issues.

--- FIRST ANSWER TO 5* REVIEW ---
Thank you for your kind words and for acknowledging our outstanding support and app performance 😊

3 de março de 2023

The application does what it promises perfectly and in a very simple way. Highly recommended. The support is quick and immediate.

Taverna del Gargoyle
Itália
About 9 hours usando a aplicação
Questão respondida por Nextools 3 de março de 2023

Thank you so much for taking the time to leave such a positive review of our application! We are thrilled to hear that you found our app to be useful and easy to use. Our team works hard to provide the best possible experience for our users, so it's great to hear that our support team was able to assist you quickly and effectively. We appreciate your recommendation and look forward to continuing to serve you in the future!

5 de abril de 2023

Fairly basic app, and not sure if it is worth the $4 a month that they charge for any useful features, but they seem to have good customer service and willing to fix issues quickly! Wouldn't need this app at all if Shopify wasn't discontinuing the scripts app.

Precision Raceworks, LLC
Estados Unidos
8 days usando a aplicação
Questão respondida por Nextools 5 de abril de 2023

Thanks for sharing your thoughts on HidePay. We appreciate your feedback and we're glad to hear that you were pleased with our customer service 😊
Thank you for choosing HidePay as a replacement for Shopify's scripts.

17 de maio de 2023

Andrea rocks! He helped me set up some rules and quickly fixed some issues, provided clear guidance! Except from the great customer service, the most important is that the app perform miracles for the procedures i need it! Highly recommend :)

Thymiama shop
Grécia
About 4 hours usando a aplicação
Questão respondida por Nextools 17 de maio de 2023

Thank you for your kind words 😊

4 de maio de 2023

I had some issues with setting up the app, but Andrea from support helped me and resolved it in 5 minutes without any problems.

pikastore
Chéquia
43 minutes usando a aplicação
Questão respondida por Nextools 4 de maio de 2023

Glad to hear we were able to assist you in setting up the app quickly and without issue. Thank you for your review 😊

27 de abril de 2023

Great app. Took 5 minutes to set up, super user-friendly. Quick tip- if you're hiding payment options by tag, you actually have to type in the hashtag sign or it may not recognize it. Thank you so much for making this app a breeze!

MyBrainsWay
Estados Unidos
28 minutes usando a aplicação
Questão respondida por Nextools 27 de abril de 2023

Thank you for this beautiful review, we're glad to hear that you found our app user-friendly and easy to set up. Your tip regarding hiding payment options by tag is helpful and we appreciate your feedback. 😊

27 de fevereiro de 2024

Les Folies d'Eugenie
França
About 1 hour usando a aplicação
Questão respondida por Nextools 28 de fevereiro de 2024

Thanks you for your positive review 😊

21 de março de 2024

Magma
Hungria
4 minutes usando a aplicação
Questão respondida por Nextools 23 de março de 2024

We are really sorry if something went wrong during the configuration of the app. We sincerely invite you to contact us to provide you support in getting HidePay working 😊