Hindsight

Great service, really gave us insights into what our visitors were clicking on, hovering over, and steering clear of. All tools provided by the Hindsight App were very helpful. If you want to see how visitors are interacting with your site I would recommend checking this app out.

So far is a good complement to Google in-page analytics, especially for a visually oriented site like ours. The pricing could be a bit cheaper given our traffic and growth, but we suspect we will continue to use. Sometimes, like most heatmaps and in-page visual analytics, the data is not entirely complete (e.g., our nav bar appears wonky in the visuals).

Great app. Works well. Looks great. Easy to setup. https://www.kinkytoy.store

Just installed it.
And I'm amazed.
It give so much information about problems on navigating the site,
And the users actions to your site structure,
the only downfall Is the pricing, price too high for a tiny shop just starting its way with 0 sales :<

I was able to install the app easily. The visitor recording worked I could see what customers where clicking but the heatmaps did not work. When I first signed up I got an error message that I wasn't signed into something (On their end) I emailed support they said they were fixing it. I finally was able to access the heatmap ONCE for one page now it is just a blank screen. If it worked it would be great unfortunately that has NOT been the case for us.

Tried this for a month. When we needed support it took days to get a response from someone in Europe. They made mistakes with our IP and it cost us recording tokens and they said they would give us more but didn't. We decided to switch to a new app.

Lucky Orange has more features, better onboarding, daily/weekly performance reports, live phone support, half the price, 2.5x the number of recordings.

Works very well. Along with shopify and the theme management you can quickly see what your customers use (or not) and where they focus and how they move about. You can the adjust, review and adjust again. So that your site works in a way that your customers want to use it - as opposed to how you think they should use it - or how you would use it!

Suggestion: I uninstalled it as I had made good gains and changes. I don't want or need a monthly subscription. Would much prefer to be able to buy credits as needed and run it as needed. Please stop with the subscription nonsense - adopt a PAYG or JIT approach like most app developers now please. Then I can resume using your app and giving you money.

After I install it, it doesn't play any role! It no work!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Awful experience. The app doesn't work. It doesn't track visitors properly. The image of their screen doesn't render properly and had extremely slow server response. Contacted support and I know they logged in and had a look because I found them in my referrer logs but no reply and no fix. I gave them chance to make it right but as there was no free trial, looks like I've wasted my money on this. Uninstalling it. Avoid!

No trial.

Had the app for less than 24 hours and was already charged a full month before there was even one recording.