Algemene beoordeling
3,7
Cijfers per recensieniveau
  • 81% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 5% recensies zijn 3 sterren
  • 5% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
22 april 2024

Great APP Great Customer Service,
The Technical Team contacted us very quickly and keep helping us follow up our case.
Thank you so much for the awesome solution.

RankingDak hong kong
Hongkong SAR van China
3 maanden gebruiken de app
Wave Commerce heeft geantwoord 23 april 2024

Thanks so much for your review. We will continue working hard to support Hong Kong merchants!

11 december 2023

非常遺憾 未能顯示順豐店舖位置導致工作量大增 有很多件因為地址不詳細退回,造成非常不便 而客服方面多次詢問都未能夠解決

泰好批—網絡批發直銷
Hongkong SAR van China
Meer dan 2 jaar gebruiken de app
Wave Commerce heeft geantwoord 12 december 2023

Sorry for any inconvenience you've experienced. However, as I explained it to you multiple times, the root cause is that Shopify's cart permalink stops working on your store for a unknown reason but so far Shopify has not had a fix yet. I understand your frustration and we feel the same. We have followed up this issue diligently with you and Shopify staff via 20+ emails. We are so sad to find this unfair 2-star rating on our app, as this issue is not caused by us.

11 augustus 2023

經常有客人投訴選了順豐後沒自動填寫順豐地址。
Not a good app.always make mistake.and no response for my email.never reply my question

TheFirstScent
Hongkong SAR van China
3 maanden gebruiken de app
Wave Commerce heeft geantwoord 13 augustus 2023

Thanks for your comment. We checked our customer support system and found that we received your request at August 8 00:07 an replied you by email at August 8 14:36 (please see the quoted reply below). Not sure if you missed our email because it went to your spam box. Please email us at pickupoptions@wavecommerce.hk if you need further help.

> I tried your checkout flow and was able to get the selected pickup location filled in the checkout page (please see the screen cap below). However, I noticed that you haven't turned on address line 2 so that a part of the address is missing. Please go to Settings > Checkout > Address line 2 and set it to Optional.

8 december 2020

Great app. Good customer service!
Although some apps crashed with the app, their supporting team was so helpful and solved the problem quickly.

Second Kill
Hongkong SAR van China
Bijna 4 jaar gebruiken de app
Bewerkt 17 oktober 2019

easy to setup and user friendly, it will be perfect if it can support my in-theme language switcher.

wildholics
Hongkong SAR van China
Meer dan 2 jaar gebruiken de app
Wave Commerce heeft geantwoord 17 oktober 2019

Thank you for your review! We currently support language switching if you use Langify or Weglot to translate your store. We hope to support more merchant use cases in the future, so please stay tuned for any updates :)

1 mei 2021

The app integrates with Shopify checkout page so well. Friendly user interface and smooth user experience for customers! In addition I'd like to highlight that the Wave Commerce Team is so helpful and offered professional customer service.

FairBuy
Hongkong SAR van China
Meer dan een jaar gebruiken de app
3 december 2019

hv been using the apps for several months, everything is very fine!
help a lot to improve customers' shopping experience.

Y's Recipes
Hongkong SAR van China
Meer dan een jaar gebruiken de app
Bewerkt 27 januari 2021

If you are running a local shopify store, this apps is a must and highly recommended. Also the customer service and techincal support are very responsive and professional, even our apps were crashed few time.

Just Fashion HK
Hongkong SAR van China
Meer dan een jaar gebruiken de app
27 januari 2021

Responsive customer service! Supporting team was helpful, appreciate their reply and recommendation in solving the problem.

RD Infinity Tech
Hongkong SAR van China
12 maanden gebruiken de app
31 maart 2020

This is definitely a must-have for every Shopify Stores in Hong Kong. Incredible customer supports from their team!

Highly recommended.

FEVERGUY
Hongkong SAR van China
10 maanden gebruiken de app