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The customer services of the wave ecom is instant and effective! Thanks for aiding us to fix the technical problems.
Thank you so much for your support. We'll continue our effort of supporting our HK merchants. :)
After HK Pickup Options, another must-have app built by this amazing team for Hong Kong Retailers. Excellent and professional customer service!
bad experience. the app has been installed for weeks and SF express hasn't ever contacted us to activate the account. Very disappointed.
App is useless for subscription based shops. Can not import any of my customers and when I contacted support about this I never heard back. Too bad as it had a lot of potential.
Thanks for your review. We received your inquiry email about the API authorization process on Jan 10 and followed up on it on the same day. However, we did not receive any inquiry regarding the import of customers.
If you have further questions about our app, please feel free to send your inquiry to shippinglabels@wavecommerce.hk and our support team will be happy to help. Thank you!
Unfortunately 3-4 weeks that are requested to wait to register after the app instalment is not an acceptable timeline in modern digital world.
Thanks for your review. We'd like to expedite the process but we need to wait for SF Express to approve.