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Sadly, this app has been quite damaging for our business. The pop-ups created too much distraction around the checkout process and our conversion rate for Meta campaigns dropped massively after installing it. It took us a while to figure out what happened, but as soon as we removed the pop-ups from Honeycomb, the conversion rate increased again.
This app might work for marketplace websites where people shop around, but if you are running tight ad campaigns for one product, I would not recommend using it as it's too much friction in the sales process and customers will drop out before buying.
Hey there,
We sorry if you feel this way about Honeycomb, our app does not interfere with Meta campaigns and as the other 527 five star reviews show, it has in fact been an incredible asset to people's businesses, most of whom have Meta campaigns running, helping generate millions of dollars in revenue for Shopify stores all over the world.
We sorry to see you ago and lose you as a customer so if you would like to get on a call and I can help you with the set up that would be fantastic.
As one entrepreneur to another, I'm sure you know how damaging a one star review is to your business's ranking and would not wish an unfair one such as this review on your store.
We will always be happy to welcome you back, our team is on standby.
Best,
Aharon - Honeycomb Product Manager
Customer service is STELLAR! I had a problem with my funnels not showing. Within minutes I had a response of what to do. And when I struggled a bit with it, I received a Loom video that walked me through it, allowing the customer service rep to make immediate changes at their end. Highly recommend - and this is just on the free plan!
Hi there,
We are truly grateful for your praise and great review. Your kind words motivates us to keep striving to provide the greatest customer service possible. We are so glad to have you as a customer and that Honeycomb is a good solution for you. We truly appreciate it!
All the best,
Jonathan, GM @ Conversion Bear
Very good app. The perfect mix of tools to upsell any product. Congratulations on a good design and effective tool to upsell. Very happy with it.
Thank you so much for the lovely review 🤝
happy to have you on board!
Warm regards,
Jonathan.
This app is INCREDIBLE. Do not even think twice about buying and paying for it, the cost of the app is nothing compared to how many conversions and upsells you will get. It has increased our sales by so much and our customers get some great deals!
This app was just what I was looking for. It is really easy to set up and match the colors of your website. This app really does help to increase sales. It's nice to have customers aiming to buy 1 item, then end up buying an extra item or 2. I am using multiple apps by Conversion Bear and I must say they have really taken my site to the next level. Their customer service is A1+!!!!!!
Thank you so much team Conversion Bear!
So far, this app has been amazing! Lynda designed my app to look just like my site... seamless, and they didn't charge a thing for it! Love this!
Abuzar was fantastic. He helped me understand a concept I didn't get, including screenshots to help me along. Thank you!
easy to use, efficient, recommended! A must-have to any Shopify store to increase cart value size and conversion rates!
Installed the app a few weeks ago and I have seen it work well. Easy to set up. Everyone should use this app.
Very good app, works as explained. Easy to setup, no problems at all.
Very good support, fast reply and good solutions. 5+ stars.