レビュー (586)

総合評価
4.8
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2024年9月5日

Amazing amazing amazing, Im no tech person so they have made this so easy and simple to use. I often feel overwhelmed with apps and all the shopify integrations but Honeycomb is simple, effective and easy to use.

UPLIFT
オーストラリア
アプリの使用期間:9ヶ月
2024年9月19日

Works perfectly for what we needed! support was very quick and nice! thanks

Foieviare
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年10月30日

EXCELLENT ADVICE FROM ABUZAR ADVISOR .
Very efficient and friendly . Gave alot of suggestions too.
Thank you so much .

VHT gift shop
イギリス
アプリの使用期間:約1ヶ月
2024年10月17日

I absolutely love the Charming Christmas Train Painted Wood Decoration! The vibrant colours and detailed craftsmanship make it a standout piece in my holiday décor. It's the perfect size to display on my mantel, and my kids are thrilled with it. It adds a delightful festive touch to our home and truly captures the spirit of Christmas. Highly recommend for anyone looking to enhance their holiday decorations!

Tickle Tarts
ポルトガル
アプリの使用期間:3日
編集日:2024年8月24日

Customer Service is very supportive .... Answered all my questions and even help me set it up correctly... Thanks

Naturo Gleen Hair & Beauty Products
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年9月20日

Wij hadden direct succes na de installatie van de Upsell & cross Sell app van Honeycomb. De eerste de beste aankoop was het direct raak.

Shopium Electronics
オランダ
アプリの使用期間:約2ヶ月
2024年8月29日

so nice
easy to growing your store

Antique Energy
アラブ首長国連邦
アプリの使用期間:約2ヶ月
2024年7月27日

Super user-friendly and easy to use!! I love it :)

Fleurir
レバノン
アプリの使用期間:2ヶ月
2024年6月19日

The app is easy to use and set up. Integration is super quick and I was able to do it myself, which says a lot! Would be great to have a lower tier plan for stores which sell big ticket items, don't many views but more than the free plan. something in the £20.00 range would be amazing. We have not upgraded yet, but considering it since the app does the job, and does it well.

Naturalmat
イギリス
アプリの使用期間:2ヶ月
Conversion Bearが返信しました 2024年6月23日

Thank you for your kind review!

Please email me at aharon@apphub.com, so we can discuss the pricing and make a plan for your store that will ensure your maximum success

編集日:2024年8月2日

August 2024 Update
(I'm keeping my previous written review for thoroughness to showcase what changes happened!)

Aharon on the team personally reached out to me after my review to personally work with me to fix my issues. He was apologetic for my experiences with support at the time, and eager to set up a video call to troubleshoot what was happening. After understanding the logic of my funnels and live-demoing them, he got the dev team to work on it and I'm happy to say that everything is fixed!

Truly grateful for the time taken to help me with this, and that I can confidently use this app again!
--
In 2023, I would've given this app a glowing 5 stars - it worked perfectly with the three funnels I had in place, all of which had multiple options that would check what items were eligible or not. It increased my sales and customer satisfaction.

Since reopening my store in March 2024, all funnels broke. Items in cart that were supposed to cancel the funnel from triggering didn't work. I didn't realize until I had some orders that got Free Shipping when they shouldn't have. I've tried turning my funnels on and off, using the Duplicate option to activate the "new" version of the funnel while turning the old one off, and also recreating the funnels from complete scratch - all with no luck.

I've been ghosted by support twice. I reached out for the first time on March 27th, ghosted on April 24th with no fix. I tried again on May 1st, and was ghosted on May 8th. Both support staff did the bare minimum in actually testing out the functions, or even looking at what options I had in place. The latter seemed to barely comprehend that I had already done all the "try restarting it" solutions because I was in contact with support previously, and didn't seem to put any effort in to seeing what funnel rules I had.

I'm disappointed to uninstall this app. I'm still giving it 2 stars in fairness that when it worked for me, it did amazing. But the fact that it's broken now for my store, and even worse, the lackadaisical support staff on hand, makes it hard for me to recommend this app to anyone.

Puglie Mart
カナダ
アプリの使用期間:1年以上
Conversion Bearが返信しました 2024年6月4日

Hey there,

I'm Aaron the Product Manager for Honeycomb.
Firstly, I'm sorry to hear about your experience with support and the app in general. If you would like to give us another chance I am available at aharon@apphub.com and will be happy to work you through the set up.

I looked through your communication with our team and it appears that your ticket got lost in our ticketing system upgrade, which led to us not being able to reply. The team and I apologize sincerely for this.

With regards to the funnels not working it seems that you were using a "collection" filter which had products in more than one collection and that is what broke the funnels.

Either way we are sorry for your negative and experience and would like a second chance - please reach out to me if you are interested.