Avis (47)
Affiner
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Par note
Good customer service. Very responsive to questions and issues. It's directly integrated into Shopify so that helps. Only thing I am not 100% happy with is spam filtering. It could be better. Wish it had the same filtering and flagging for spam that GSuite uses.
We apologise for the inconvenience caused by our spam filter. We would like to address your concern and clarify that we are currently aware of only one request for assistance regarding this issue. We apologise if there was any miscommunication in addressing your concerns.
Our team works continually to improve our system to better meet the expectations of our users. In the communication we had with you yesterday you stated that it was adequate to move the items flagged as SPAM into the junk folder. Has this not happened or is that now unsatisfactory to you? Please let us know if you would like to discuss this further.
Just set this up and switched from GSuite - the set up was super easy despite my system at first not wanting to accept the TXT name - so I contacted CS and the response was very quick and confirmed that I had the information in correctly - so I refreshed my page and it finally worked - really it was simple. Can't wait to see how well this app continues to do!