Hosted Email
- Ceny
-
Bezpłatny plan jest dostępny
- Ocena
- 4,2 (30)
- Deweloper
- Clover Apps Limited
Wyróżnione obrazy w galerii
Hosted Email app offers advanced email integrated directly in your store's admin panel.
Boost your credibility; nothing kills your credibility more as an online retailer than responding to customers from a free email address provided by Gmail, Hotmail or Outlook. Responding from email addresses on your own domain keeps trust high with your customers. Our email accounts are compatible with all modern email clients and mobile apps so you can continue using the same email client you always have. You can also receive and reply to emails directly from your store's admin.
- Email accounts on your own domain. Generic email does not look professional.
- Staff Control. Mailboxes can be restricted to chosen staff or open to all.
- Spam & Virus Protection. Get an extra layer of protection from malicious emails.
Języki
Angielski
Ta aplikacja nie została przetłumaczona na język Polski
Kategorie
Kanały
Automatyzacja workflow
Ceny
Email Forwarding
Gratis
- Free aliases to forward email
Email Account
$5 /miesiąc
- Each 10GB email account costs $5 a month
Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni.
Recenzje (30)
Had a great experience with Dan and Jack in the support team. We needed to upgrade our storage options and in the process uncovered issues with our domain - Dan and Jack worked hard to get these problems resolved on our behalf even with it being beyond their responsibility. Fantastic service and now our emails are exactly where we need them to be and working seamlessly. Thanks so much!
Thank you for taking the time to leave us a review. We're glad we managed to get the Shopify issue with your domain resolved in the end!
We have been using this email client for about three years, and every time we have needed support, primarily for integrating changes on our end rather than issues on their side, we have received fantastic assistance. The communication is quick and to the point. They are always willing to help and take care of tasks for us so we can get back to business. I wish we could give them more than five stars. They are amazing and worth every penny!
Thank you for your review. It’s great to hear you’ve been pleased with the support you received, as we always strive to deliver prompt, effective assistance. We look forward to continuing to help you succeed. Thanks again for your kind words and for choosing our app!
The app works well - but that is not the primary reason for the rating. I have needed service twice now - not because of the app, but due to transitions needed for our business. Their service has been awesome. Prompt response and everything taken care of correctly. I don't experience that from a lot of companies these days - so this is what really stands out for me.
Thank you for sharing your experience. We're thrilled to hear that our support made a difference during your business transitions. Delivering exceptional service is something we take great pride in.
I'm user of this app for few years now, and what a fantastic service! Every question and inquiry I had was successfully resolved asap. Thank you so much!!
Thank you for taking the time to leave us a review. It genuinely means a lot to us that you appreciate the service we give.
Best of luck with your business!!
I have a very hard time accessing this email app that is supposed to be integrated via my shopify store. I am being asked for a user name and password - and I did not have to create that when obtaining the app. Their chat help is a bot that is not helpful. Getting tired of not being able to open my app like every other app I pay for - and having it work properly. Very poor customer service, very poor functionality.
Addition: Your response is wrong. I suddenly after months of accessing my email - was required to sign in with a password that didn't exist and was never required before. After literally days of trying to resolve the issue and so much back and forth, it become pointless to continue with such a flawed app. Good riddance.
Thank you for your feedback. The Hosted Email app does not require a username or password to load from your Shopify store, so the issue you encountered is likely to have been related to accessing webmail or setting up an email client or could have been a temporary issue with Shopify since they provide the authentication for the app.
It's impossible to say for sure because unfortunately, despite our support team’s willingness to assist, we were unable to resolve the issue due to the abusive and threatening nature of your messages and your unwillingness to provide sufficient details about the issue you were facing. Our chat system is AI-powered and successfully handles most queries. Our support ticket system is always available and is answered by our support team, who are dedicated to providing prompt and effective assistance.
We always strive to help every customer, but we cannot tolerate abusive or uncooperative behaviour, which makes it impossible for us to provide support.
We are unsure why you describe it as "literally days of trying to resolve the issue", as our support team replied to you 49 minutes after your initial threatening email and tried to help. Your second threatening email came in 2 hours 40 minutes later, which our support team replied to 19 minutes later, then you uninstalled the app.
Pomoc techniczna
Pomoc techniczna aplikacji udzielana przez: Clover Apps Limited.
Możesz też odwiedzić portal pomocy technicznejZasoby
Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.
Deweloper
Clover Apps Limited, H1 Peek Business Centre, Bishop's Stortford, CM23 5RG, GB
Wprowadzenie na rynek
23 lipiec 2020
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