Arvostelut (90)

Kokonaisarvio
3,8
Lukumäärä luokitustasoa kohden
  • 72 % arvioista on 5 tähteä
  • 6 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 3 % arvioista on 2 tähteä
  • 19 % arvioista on 1 tähteä
10. heinäkuu 2024

This is not affiliated with Hotjar.

Clogau Outlet
Yhdistynyt kuningaskunta
Minuutti sovelluksen käyttöä
Dualsided vastasi 11. heinäkuu 2024

We do work with Hotjar to ensure a great experience and integration with Shopify.

You are correct that we are not directly affiliated with Hotjar and Hotjar does NOT have an ...

5. syyskuu 2019

Was working initially then stopped shortly after HotJar site issue last month. Multiple attempts to reconnect not successful.

GravityDock
Yhdysvallat
2 kuukautta sovelluksen käyttöä
23. toukokuu 2020

Customer service is poor. keep on sending me away to the FAQ, where there is no answer for my question. Help Centre didnt want to help me, in fact send me to the Resource Library, where there is no help. Same like talking to a bot.

Sticker Sensations
Uusi-Seelanti
2 kuukautta sovelluksen käyttöä
28. elokuu 2018

Didn't find it useful. It is not capturing all my visitors. Only very few of the visits are captured.

Crab Vault
Intia
Noin kuukausi sovelluksen käyttöä
20. marraskuu 2022

It says my account is on a free plan after the 7-day trial however you guys are still charging me $1 and I can't cancel my subscription. PLEASE CANCEL

Trendy Design
Australia
Noin kuukausi sovelluksen käyttöä
Dualsided vastasi 20. marraskuu 2022

Hello, like most Shopify applications you must remove our application from your Shopify store to cancel usage. This can be found in your Shopify Admin under Settings -> Apps. ...

Muokattu 27. kesäkuu 2019

First records stopped before the free period. Second, 89€ per month for this is not a price, it's a joke. Third, even after uninstalling the app some js are still loaded in Shopify.

Idizio
Ranska
16 päivää sovelluksen käyttöä
Muokattu 19. joulukuu 2020

We installed the app and have contacted support 3 times by emailing them over the last 10 days and no one has gotten back to us yet. Terrible support. Can someone please get back to us. We have been emailing apps@dualsided.com that is listed as the contact email on the download app page. I just forwarded them to the email you provided below.

Limeapple
Yhdysvallat
8 päivää sovelluksen käyttöä
Dualsided vastasi 19. joulukuu 2020

Hi, sorry to hear this but we don’t seem to have a single email from your shop. Are you emails us at app-support@dualsided.con? If not, please do so and we can help with ...

15. helmikuu 2021

This app is only showing our technical teams previews of our store, or 3rd parties technical support. Not one recording of a customers' visit.

Zing Vibes
Kanada
7 päivää sovelluksen käyttöä
Dualsided vastasi 15. helmikuu 2021

Hello, sorry to hear you are not seeing any recordings using HotJar. As stated in our description, our application only supports the installation of Hotjar across all themes ...

10. joulukuu 2023

One of the worst apps on Shopify. Very complicated to use and slow to get page video results. They send you an email of the video which I find to be unnecessary when customers should be able to view the videos on the app. They have a monthly small fee which I didn't mind. But once connected to their website it says something completely different like you're using the free plan even though you're ...

EzClothin
Yhdysvallat
3 päivää sovelluksen käyttöä
Dualsided vastasi 11. joulukuu 2023

Hello, All our app does is make it easy to implement Hotjar script without development and ensures it consistently loads on any published theme. We don’t have any customer ...

18. tammikuu 2019

the app only worked for 1 day and it stopped working. only saw about 5 videos. no recordings after that.

Havanna Boutique
Etelä-Afrikka
3 päivää sovelluksen käyttöä