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i had the original app last year when i first launched then deleted it as it started charging me . re-downloaded this year but its not giving me access to recordings via shopify. where is the app?
Directly on Hotjar it works, but inside shopify apps it was to show the recording from the last orders but this function doesn't work. I tried everything since october, I sent a lot of e-mails but no answers at all.
I can not receive support. I asked dozens of times if the system was fully installed, but I could not get an answer.
Hi, we responded back to your single request in December that no theme editing is required for our application. If you had any questions about your Hotjar account, you will need to reach out to Hotjar Support directly at hotjar.com.