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One of the best websites i have worked with, much better than the other’s
Hi ZeeMelia,
Thank you so much for your kind words! We're delighted to know that you've had a positive experience with HyperSKU.
Your satisfaction is our priority, and we're committed to delivering top-notch service. If you ever have more feedback or need assistance, don't hesitate to reach out. We appreciate your trust in us!
Best Regards,
HyperSKU Team
Extremely slow, images not loading. Products not great for the UK, cheap tech from ali express and random items.
Hi Satin & Sox,
Thank you for taking the time to provide feedback on your experience with HyperSKU.
We understand your frustration, and we're actively working on system improvements to ensure a seamless experience for our users. Please look forward to upcoming updates that aim to rectify these issues.
Regarding our product range, we are dedicated to curating a diverse catalog that caters to various markets. Your feedback is invaluable, and we will certainly look into diversifying our offerings to better serve the UK market. Just so you know, for a more tailored product selection suited to your specific needs, we encourage you to connect directly with your dedicated agent. They are equipped to provide personalized services and help you access more unique and focused products.
An agent from our team will reach out to you soon to discuss potential solutions and ways we can better serve your needs. We appreciate your patience and understanding, and we're committed to making your experience with HyperSKU both valuable and positive!
Best Regards,
HyperSKU team
I'm currently having an excellent experience with HyperSKU and am thoroughly impressed with the seamless services they provide. The platform simplifies product sourcing, order fulfillment, making it an invaluable tool for my e-commerce business. Big shoutout to Jayden for his stellar efforts and dedication—working with him is fantastic!
Hi NOVOGEARS,
Your positive feedback brightened our day! We're grateful for the opportunity to contribute to your positive experience with HyperSKU.
If there's anything more you'd like to share or if you have questions in the future, our team is here for you. Thank you for choosing HyperSKU.
Best Wishes,
HyperSKU Team
I've been using HyperSKU for a few months now, the company is growing fast and their service is really thorough and professional. In particular, their ERP system is truly the simplest and easiest to understand and operate of all the applications I've used. I had one store now, but with the help of their team, I believe I will open another store soon, and their team will answer my messages on weekends, I don't worry about anything.
They take care of every user, for me my support agent always give me timely response and recommend hot selling product every time, their team work makes huge effects.
I highly recommend HyperSKU, I think I will continue to work with them, if you are looking for an efficient and technical dropshipping company, you can really give them a try. It feels like they're not just one person serving you, they're serving you as a team, so it's easy to get a win-win here.
I have worked with a lot of dropshipping service providers this is the best. A good and convenient system and most importantly there is always a representative who is available for any question.
Hi NewBorn,
Absolutely delighted to hear your positive feedback! Thank you for taking the time to share your experience with us. We're committed to providing excellent service and are thrilled that we could meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future.
If you ever need assistance, don't hesitate to reach out. Thanks again for choosing us!
HyperSKU Team
PURE SCAM - READ
If you expect that they have a fair return policy for any defective item that you purchase from them, you are very WRONG. They only offer 5 days! to request a refund after the delivery day. And even worse, after you make the refund request, they only give you 2 days in order you provide evidence (a picture) of the defective item.
Good luck contacting your client and asking him/her for a picture of the defective product in just 2 days. 90% of the clients will contact you about a defective item after this ABUSIVE deadline. Imagine that you cannot claim a legit refund for a defective $35 product just because your client did not contact you in 5 days. What a joke.
-- Read their return policy! --
How to Request Refund or Reshipment
Sellers must send the refund or reshipment request within 5 days of the order marked as delivered according to tracking code.
HyperSKU will check your request and will issue refund or arrange reshipment, if the proofs are valid. During the process, HyperSKU might ask for more information and seller should provide it within two business days.
Hi Gadbe, I'm sorry to hear what you've experienced with refund/reshipment. We suggest you set up a reasonable customer service policy with customers so to avoid abuse. If your customer could provide valid proof within 5 days, or even within 7 days (count in the 2 extra days after we heard from you the first time), we are happy to offer you return or reshipment. Wish you best of success!-Annabel from HyperSKU
Great sourcing agent
Hi Renza,
Thank you so much for your glowing review! 🌟 We're thrilled to hear that you're finding HyperSKU to be a game-changer for your dropshipping business.
If you ever need further assistance or have any questions, please don't hesitate to reach out.
Best Regards,
HyperSKU Team
They are the best in the market!!!
Amazing service and Helen is soo helpful. She is the best of all of them
Hello Elena, Thank you very much for taking the time and leaving us this warm review, that means a lot to the team! We shall keep improving our services and help your business grow! Wish you a wonderful day! 🙂
Great for dropshipping, Jayden was super responsive and helpful. Would recommend to anyone getting started.
Hi Hydrovi,
Thank you for your review! We're happy to hear Jayden's responsiveness and helpfulness were valuable as you get started with dropshipping.
We value your feedback and welcome you to reach out if you have any suggestions for improvement.
Best Regards,
HyperSKU Team
i am using Hypersku for 1 year now, and i am very satisfied with the service, great corresponding and transparent regarding sourcing and fast shipping, i don't have any plan to switch.
Hi Activevest,
We're truly honored to receive your commendation! 🌟 Thank you for taking the time to share your positive experiences with HyperSKU.
Thank you for choosing HyperSKU, and we look forward to supporting your continued success.
Best regards,
HyperSKU Team