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Working with Hypersku was fine in the beginning for the first few months, but these last few weeks has been hell. Alex the account agent is ok but Suki is a living nightmare! She is not truthful, she screws up orders, I can go on and on of the damage she has caused. Because of her, I am highly considering not ever using Hypersku again!
The WORST fullfillment service you can ask for your business.
I don't know where to start with.. endless delivery fails without taking responsibilty, they will charge you 15$ fee for a failed delivery, they don't even monitor the deliveries - YOU have to moniter each one!
they CHANGED MY SUPPLIER without telling me so my customers got a DIFFERENT PRODUCT WHICH WAS WORSE, I found out by my self randomly when I saw the product price changed by a few cents.
if I wrote all of the problems it would get so messy so I leave it simple and short - RUN AWAY FROM HYPERSKU.
Hi RaveFlow,
We’re very sorry to hear about your experience. This is not the standard of service we aim to provide, and we understand how frustrating these issues must have been.
We take concerns around delivery, communication, and supplier changes seriously and would appreciate the opportunity to review your case in detail. Please contact our support team at support@etailerhub.com
, and we will prioritize looking into this matter.
Best regards,
The HyperSKU Team
I’ve had a great experience using HyperSKU. Everything runs smoothly and makes dropshipping way easier. My agent, Chloe, is honestly amazing she responds super fast, is always helpful, and goes above and beyond even when I’m asking a lot of questions. She’s patient, reliable, and really cares about getting things done right. Highly recommend if you’re looking for solid fulfillment and great support.
Hi Felinewell.
Thank you for sharing your experience! We’re delighted to hear that Chloe has been so responsive, patient, and supportive, and that HyperSKU has made your dropshipping operations smoother. Your recommendation truly means a lot to us.
Best regards,
The HyperSKU Team
Elsie has been amazing to work with over the past month. She responds to all my questions incredibly fast and consistently goes the extra mile to help with my business. If you're looking for solid fulfilment and someone who genuinely makes sure everything runs smoothly, I'd highly recommend working with them!
So far I'm very satisfied with HyperSKU. They can find you any product you'd like or help you create your own for the best price. They help with all the problems that occur with customers as much as they can. Shipping is also quite fast, and even if delays occur, they help you resolve them as quickly as possible. Plus they offer some bonuses if you manage to hit certain goals.
Would highly recommend to anyone looking to start an e-com store, as they don't require a minimum order amount to start working with them.
Hi GlowPane,
Thank you for taking the time to share such detailed feedback. We’re pleased to hear that you’ve been satisfied with HyperSKU so far, from product sourcing and customization to shipping support and issue resolution. It’s especially encouraging to know that our team has been able to assist effectively when challenges arise and help keep things moving smoothly.
We appreciate your recommendation and are glad our flexible onboarding approach has supported you as you build your e-commerce store. Your trust means a great deal to us, and we look forward to continuing to support your growth with the same level of care and reliability.
Best regards,
The HyperSKU Team
Cheryl is wonderful ! She works even on her days off, or while waiting for a her flight to fulfill orders as quick as possible ! Mistakes are corrected with efficiency and immediately. I highly recommande HSKU.
Great app for anyone looking to start a Dropshipping business or validate a product. Elsie is great, she fulfils my orders on time and is quick to source products or find alternatives.
Hi Cedar Sleep ,
Thank you for sharing your experience! We’re glad to hear Elsie has been so helpful with order fulfillment and product sourcing. Your support encourages us to keep making HyperSKU a reliable platform for all dropshipping entrepreneurs.
Best regards,
The HyperSKU Team
1000/10 – Cheryl. Very reliable fulfillment app.
Fast order processing and responsive support.
Especially helpful when scaling to the US.
Highly recommended.
Hi Curapant,
Thank you for the great feedback! We’re glad to hear that Cheryl and our fulfillment services have been reliable and helpful, especially as you scale in the US. Your recommendation means a lot to us!
Best regards,
The HyperSKU Team
Very good experience with HyperSKU so far. The support is very fast, helpful, and always friendly. They respond quickly and really try to help with sourcing products, pricing, and fulfillment.
My agent Cheryl has been especially great. She is very supportive, kind, and always trying her best to help solve problems and find good solutions.
I’m happy to work with HyperSKU and look forward to scaling my business together with them.
I am very satisfied with HyperSKU. I'm working with Helen and Katie and, they’re hardworking, efficient, and always quick to respond, which makes collaboration very effortless. You can trust them to follow through and keep things moving at ease. This a solid and reliable platform backed by people who actually care.
Hi PickPunchPress,
Thank you so much for your kind words! We’re thrilled to hear that Helen and Katie have made your experience smooth and effortless. Your trust and support mean a lot to us, and we’ll continue working hard to provide a reliable and caring platform.
Best regards,
The HyperSKU Team