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I have been using HyperSKU for more than 6 months now and I got to say it has been the best experience with any fulfillment agency I've ever had. My private agent - Bonnie is there for me 24/7 helping me build my brand by sourcing new products and arranging warehousing for my bulk orders.
Shipping times are 5-8 days which most of the time comes to 5 days. Prices are for the most part great. I have yet to find a product for which a alibaba supplier offers lower rates than Bonnie. :)
Hi IcyLift,
We appreciate your loyalty to HyperSKU and your positive review. We are delighted to hear that Bonnie has been able to help you build your brand and has been available 24/7 to provide efficient solutions to your needs.
We are proud to have provided you with fast shipping times, great prices, and reliable service.
Thank you for choosing HyperSKU as your fulfillment partner!
Happy dropshipping and have a great day :)
- Victoria from HyperSKU
Worst app ever !! bad customer service !! processing time is so slow !! shipping never arrive in time ! orders got cancelled always ! if you want to ruin your business download it !
Ciao area043™,
Thank you for taking the time to leave us your review. We're sorry to hear that you were unsatisfied with our processing and shipping time, and we apologize for any inconvenience this may have caused.
We take all feedback seriously and have already taken steps to address your concerns. Our processing time has been shortened to just 2 days, and our warehouse now operates 6 days a week to ensure your orders are shipped as quickly as possible. We also offer exclusive aftersales service to support orders with a shipping time of over 30 days, and if your order ever falls outside of these shipping times, you'll be eligible for a full refund. You can find more information on our return policy here: https://support.hypersku.com/en/articles/6765770-hypersku-return-policy-can-i-refund-reship-or-return-hypersku-orders.
We're committed to improving our system and services, and your feedback will help us to do just that. We appreciate your business and hope to have the opportunity to serve you again in the future. In the meantime, we wish you all the best with your business journey!
Have a lovely day : )
Victoria From HyperSKU
As a Shopify store owner, I highly recommend HYPERSKU to fellow entrepreneurs. With its user-friendly interface, effortless product sourcing, real-time updates, and automated order fulfillment, HYPERSKU has become an indispensable tool in running my online store. The advanced product customization feature allows me to offer a personalized shopping experience, boosting customer satisfaction and loyalty. Moreover, their exceptional customer support sets them apart from others, providing prompt solutions to any queries. If you want to take your Shopify store to the next level, HYPERSKU is the app to go for!
I have been using HyperSKU for all my stores. Customer service is flawless, my agent Bonnie is also great. Always in contact with me in a timely manner and always fulfilling orders. Would definitely recommend HyperSKU and I will continue to use them!
Hi Vinicio, thank you for your genuine feedback. It gives us much pleasure to know that you enjoy the app and that Bonnie was able to provide you with the assistance you need in a timely manner. Your kind words encourage us to continue doing our best. Hope you have a wonderful day and don't hesitate to contact us whenever you need! - Victoria From HyperSKU
5* for HyperSKU, great team, fantastic platform for Dropshipping. Always very helpful, Jiana Jiang is a amazing, she always goes above and beyond to help me get my orders fulfilled. Definitely recommend HyperSKU for anyone considering Dropshipping. Thanks Dean
Dear Dean/Luv is Pure,
Thank you for your wonderful feedback about HyperSKU! We are thrilled to hear that you have had a positive experience with our team and platform. We appreciate your kind words regarding Jiana, and we will make sure to share your feedback with her and the rest of the team.
Thank you for your recommendation, and please do not hesitate to reach out to us if you have any questions or need further assistance. We look forward to continuing to serve you and help you grow your dropshipping business.
- Victoria from HyperSKU
Great fulfilment provider giving you a personal agent who is always there to help and support! Although I'm new to dropshipping it makes it a lot things better, e.g. shipping times.
Hi The Simple Cat, it's great to hear that you are satisfied with HyperSKU! Your kind words will encourage us in doing our best. Don't hesitate to contact your dedicated agent for further inquiries. Looking forward to serving you again!
Have a lovely day. : )
Victoria from HyperSKU
A pleasure to work with, they are always on top of things
I'm familiar with many sourcing and fulfillment services which makes me appreciate the quality of yours (fast shipping !), I highly recommend it
Excellent and supportive service, I worked with a girl named Fiona her service is great and she goes above and beyond to find the best clothes for me and my clothing brand
Hi PowerH Gym Club,
We would like to express our sincere gratitude for your fantastic review of our services! At HyperSKU, our team is dedicated to providing excellent support to our valued clients, and it brings us immense joy to hear about your positive experience. We are delighted to hear that Fiona's efforts have made a positive impact on your experience with us.
If you have any further questions, requests, or specific product requirements, please do not hesitate to reach out to Fiona or any member of our dedicated support team. We are here to provide ongoing assistance and support as you continue to build and grow your clothing brand.
- Victoria from HyperSKU
awesome