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plug and play - the team are sooooo soo helpful and pretty much did everything for me.
we have a lot of custom code that was previously failing to load but all such issues have now gone and page load speed has increased significantly. Special thanks to Alex for his support with the set up.
I came to them with a problem with the Cumulative Layout Shift and left them with a problem with the speed optimization. My website speed is now 50 on mobile and 58 on desktop. When I came to them my website speed was 94 on mobile and 99 on desktop. I was lucky that I made a duplicate theme. I do not recommend this company to anyone !!!
Sorry for the confusion! To clarify, the PageSpeed score was so high because someone had added code to trick PageSpeed into reporting that the site is faster than it is. The code was deliberately hidden so it's hard to find, but it checks if PageSpeed is looking at the store and won't load some of the website if it is.
Unfortunately, fooling PageSpeed like this doesn't help with SEO or conversions. Only actual load times matter for search rankings and sales. This code makes the site slower as it uses outdated JavaScript that blocks the page load.
This technique is called cloaking and can result in penalties from Google. Shopify also warns against these practices in their article here - https://performance.shopify.com/blogs/blog/don-t-get-scammed-by-fake-performance-experts-and-apps
We cleaned up this deceptive code from the theme in order to actually speed up the store and to ensure Google does not penalize it. While this meant that the PageSpeed audit scores dropped, this is because the real speed was being shown, and not the fake score.
Please let us know if you decide to reinstall the app and we'd be happy to optimize it again!
very patient and very helpful.
It really made this investment worthwhile.
We are very pleased with the plugin and the manual work by a great customer service agent. Our Score is now better than ever and I can strongly recommend this. Very, very impressed.
I checked with webcoders, they would charge at approx 3000 USD to solve our problems. I'm happy to say that this plugin solved it for us, without the need of expensive consultants. Faisal that helped us with the last bit's really nailed it. World Class!
Very useful app and the support is responsive, definitely recommended
Our site had a noticeably faster loading speed after installing the app. Although it caused some issues at the beginning but the support team was really fast and helpful to solve all the issues very promptly.
I've been using Hyper Speed for about 55 days now, and while I initially faced some challenges, I’m happy to say that my issues have been resolved. The Pagespeed improvement is noticeable, and their team eventually responded to my support request and provided a satisfactory solution. Though there were some delays initially, the app has proven to be effective. If you’re considering it, give their support team a chance—they do come through!
I'm sorry to hear about your experience! We've sent a few responses to your support tickets, but it looks like they may not be getting through. We have some additional optimizations that should help with speed and we'd love to get them up on the store.
If you wouldn't mind reaching out to support@rvere.com with an alternate email, we'd love to make your experience right!
This app has really been life-changing making our websites very fast. The developer team has been very helpful and fast in responding to our queries. 100% recommend!
This app was super easy to install and everything worked perfectly for me. Customer service was very responsive in answering emails. The best part is my website loads so fast! This is probably the best app I’ve installed so far. Highly recommend!
We use this app to speed up our website with great success.
Great support team helped us whenever we needed help with an issue.