レビュー (231)

総合評価
4.7
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の5%は1つ星です
2021年8月8日

Stella customer support! Had an issue with my thumbnails after installing the app and Alex was on it within an hour (on a Saturday night too!) He even went above and beyond and suggested more customizations for our site. This was the best experience we've had with an app. Many thanks!

SWL
アメリカ合衆国
アプリの使用期間:約24時間
2020年11月13日

I wish I had found Hyperspeed sooner! I've been to other 'speed experts' who told me I would need to remove apps to further improve speed. These were important apps I need, like Chat, Klaviyo, Facebook Pixel? No way... I was bummed until I learned of Hyperspeed in a random internet post while researching Shopify optimization. My site did not start out raw, it had already been run through by a respected speed expert. Images were already compressed, the low hanging fruit had been picked. I was not expecting anything remotely impressive. Well, I was WRONG. I would give this app 10 stars if I could. It cut my loading time by more than HALF and I did not have to remove ANY apps to get there. GtMetrix score and even Google page speed are now MUCH higher. I can already see my conversion rates on the climb. I expect SERP improvement as well, my site was embarrassingly slooooooow. The app is very intuitive. I installed it in the evening and there were some issues that needed to be ironed out. It's very safe because all changes live in a review that can be tested before publishing. At no point did I feel I was putting my site at risk during the process. Alex from hyperspeed was quick to respond to my questions and was able to get things working perfectly. This took a few back and forth reviews/edits but he stayed with me until after MIDNIGHT. Some of the best support I've received as a certified app/extension junky and I've been at this for nearly a decade. This app is a total no brainer and will more than pay for itself month after month. OUTSTANDING!

ShootingTargets7
アメリカ合衆国
アプリの使用期間:約23時間
編集日:2019年11月25日

Via Googles PageSpeed Insightes, my page score started off at 27. This is low. This is why I was looking for something to help speed up my page. The first time I ran it my score dropped to 23. I ran it again thinking I did something wrong. When I retested my score dropped to 17. I'm not sure how it can do the opposite of what it was supposed to do.

Its Bean Called Java
アメリカ合衆国
アプリの使用期間:約21時間
Rvereが返信しました 2019年12月12日

Sorry to hear about that! Hyperspeed focuses on improving your site's actual speed instead of the PageSpeed score. The score is more of a checklist for developers to consider, and doesn't correlate with real speed or impact SEO rankings.

Also, considering multiple audits is important since individual ones can be extremely variable. Tests on the same site with no changes can result in very different scores.

I'd love to make sure your store is as fast as it can be. Just let me know if you'd like to give Hyperspeed another try and I can help with that.

2021年10月23日

Terrific! I had a slight problem with the app when it first installed, in the theme preview (it does not publish automatically), a couple of my pages did not load correctly. I reached out to the theme who fixed it within a couple hours, and my store is now lightning fast! Would highly recommend.

Audacia Home
アメリカ合衆国
アプリの使用期間:約14時間
2021年1月26日

Early days, but the performance gains are looking very promising. Support has been exceptional, and the app itself makes what seems like a pretty daunting set of tasks to undertake very straightforward, with excellent options to pick and choose exactly which optimisations are right for your site.

Coffee-Direct.co.uk
イギリス
アプリの使用期間:約8時間
2021年4月25日

Installed the app, support was on it, when an issue arrived. There is a fail safe test prior to publishing, which I really like.

PEAKPTT - Push To Talk Over Cellular
アメリカ合衆国
アプリの使用期間:約4時間
2019年4月16日

I would give 0 stars if I could. This app quite literally broke my website. Customers on my store wouldn't be able to check-out which really affected my sales.

We are lucky we caught onto it quickly, because if we didn't that's thousands of dollars down the drain because of a poorly built application.

Would give 0 stars if I could. I'm extremely lucky I take daily backups, if I didn't I would be totally screwed as THE REVERT CHANGES OPTION that the APP PROVIDES didn't even rectify the problem that IT caused.

Super Cheap Fabrics
オーストラリア
アプリの使用期間:約3時間
Rvereが返信しました 2019年4月19日

Hey there, thanks for your feedback! I'm so sorry you had this experience.

We've looked into it and our server was backed up on launch day which caused the revert changes feature to lag. We've beefed up our server and added an extra emergency backup so this doesn't happen again!

We also looked into making our theme preview system clearer. Our intention was for the preview to allow you to test out your site to make sure nothing was broken before anything gets seen by a customer. It looks like we did a poor job in making that clear in the interface. We're working on additional checklists now to make the process of checking easier.

Again, I'm so sorry you had this experience. I'd love to make it right. I've already emailed you, but if you get in touch at alex@rvere.com, I'll make sure your shop reaches the best speeds possible.

2022年7月7日

I strongly do not recommend this app. All the images from the product collection disappeared and when I uninstalled their code, not a single image came back...

NAUTIKA
アメリカ合衆国
アプリの使用期間:約2時間
Rvereが返信しました 2022年7月8日

Sorry to hear about the experience you've had! We've investigated and it looks like Hyperspeed was uninstalled during the code removal process. After clicking Remove Theme Changes, it can take a couple minutes to finish cleaning the store. As uninstallation prevents us from accessing the store, Hyperspeed wasn't able to complete the code removal process to fix your images.

Safety is our first priority, which is why we've added a preview system to allow our optimizations to be checked before anything is published. Unfortunately, not every optimization works perfectly with every theme as optimizing code can result in errors. In this case, it looks like LazyLoad wasn't compatible with the collection images which caused the issue.

I've gotten in touch personally to help fix up any remaining issues! Please let me know if we can help fix anything up. And if you'd like to give the app another go, I'd be happy to help make sure everything works great with your store. Just let me know!

Thanks,
Alex

2019年6月7日

Instant improvement, great support.. We'll see how we get on going forward. On our site www.annalise.co.uk

Annalise Jewellery
イギリス
アプリの使用期間:約2時間
2020年2月19日

DO NOT INSTALL... Made my website look like complete shit and slowed desktop speed by 30 points and Mobile Speed by 17 points... Thanks my website is now fucked

Commando Designs
アメリカ合衆国
アプリの使用期間:約1時間
Rvereが返信しました 2020年2月19日

Hey there, sorry to hear about that! We have a preview system in place so that you can check your store over for any issues before publishing. No changes are made to your store before you choose to publish.

That being said, your site is currently the exact same as it was from before Hyperspeed was installed. It looks like you've used our emergency restore option to remove those changes. Your store is now in its previously untouched state.

Please keep in mind individual speed audits are extremely variable. Testing the exact same site can result in different scores. Also, Shopify does take some time to re-cache your store after any changes are made.

If you'd like to give the app another try, just let me know and I'd be happy to make sure your preview works great before you publish any optimizations!