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I am subscribing to your app “I agree to terms”, because here in Denmark, as part of the EU, it is mandatory to prompt the customer for the conditions. But in the cart, where your app will appear, it is a problem. Your app (= the conditions message generated by the app) does not show up every time in the cart. That means that the customer / buyer can not read and accept the conditions, but is still prompted to do so, in order to proceed. And that does not work. If I reload the page, it usually appears. But the customer / buyer does not know that. So I will lose the order! Can you fix this ASAP, or I will have to find another solution / app.
Hi,
We are really sorry for the inconvenience.
We have already sent an email for support but we didn't get any response from your side.
It would be great if you reinstall the app so, we can setup the app for you.
Thank You!
The checkbox did not appear on some browsers.
I contacted for help and I got help.
Everything could have gone well if the app was compatible with multilingual sites.
Useless app for multilingual sites. I paid 2 months for nothing.
Hi,
We understand the value of your money to you.
We already supported you with the theme issue.
If you have any other issue, then we will still help you, or if you want a refund, then we also provide it to you.
Thanks!
It just doesn't work period another order went through and they simply bypassed the whole damn thing going to uninstall it now.
SUPPORT, PLEASE ANSWER! My store isn't working properly anymore like reported via chat and email. Please reply and help to resolve the issue! The entire installation has been going on for days now, but this is a CATASTROPHE!!!
Hi,
I apologize for the inconvenience. According to our records, we responded to your email 20 hours ago. However, it seems you may have missed our reply.
Please check and update me as soon as possible, so that I can assist you in resolving the issue.