iWish: Wishlist

For $2 a month you really can't go wrong! I have had some complaints of it not working properly but for the most part my customers love it. http://www.treehuggerclothpads.com

Great basic wishlist app. Support responds quickly and is eager to help, but language can be a barrier.

Used the contact form on this page but no response - not even an acknowledgement that they have received the message.

Edit: not sure the support link on this page works. Submitted a ticket here: http://shopapps.in/support/ and got an acknowledgement straight away. Problem solved within 48hours.

I have been using the app for a long time and it works well. They had some issues around Black Friday, however, they resolved the issues and have added more servers.

Update: looks like developers solved these issues. However it took quite a lot of time to fix them so only 4 stars from us. Still we like the app and we plan to use it in other stores.

App has issues that developers refuse to acknowledge or fix.

1) Use of resources that negatively impact theme's performance. Our theme does not use jQuery, however, they app requires it, together with a Font Awesome fonts that are used for a single element.

2) Visual performance of the app is horrible. The hearts on the collection page appear with at least a 2 second delay after everything has loaded. It's a bad customer experience and elements are non-interactive during this time.

3) Occasionally, the dedicated landing page for Wishlist doesn't work. It shows a server error.
This has gone on for hours at a time.

4) Installation process was done multiple times and each time different styling was applied so there was no consistency.

5) Communication is slow, often repeat emails need to be sent to get a response. When communicated, problems are often not acknowledged and claimed that the functionality is working despite Hotjar recordings and first-hand experience showing otherwise.

Still we would be interested to use this app, also for our three other clone stores, if only developers could solve these issues.

App works great and pricing is very reasonable. Support was a tad slower that so would have liked, but solved my problem effectively first time round. Definitely worth the install.

Perfectly functional App for that price! Really quick and productive support team!
The free App setup works also very efficient.
Some backend interactions could be improved but how much you can ask for $2 a month.
All in all a really good experience. For the customer and the admin.