iCart Cart Drawer Cart Upsell

iCart Cart Drawer Cart Upsell

Recensioni (600)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
Data modifica: 17 marzo 2025

Best cart app for us so far, has a lot of funtionalities. However, I hate that sudden bugs appear sometimes and then the cart doesn't work at all. We've had this a couple of times so far, making it not very reliable. Luckily the support responds fast and most of the times they fix it quick.

Sentir Parfum
Paesi Bassi
Oltre 2 anni di utilizzo dell’app
Identixweb Limited ha risposto 4 dicembre 2024

Greetings from iCart!

➝ We sincerely regret to hear that your experience has not been satisfactory. However, we noticed that you did not mention the specific issue you encountered within the app.

➝ Upon reviewing your case, I found that you had reached out to us via email with your concerns. I’m pleased to inform you that our technical team addressed and resolved the issue within 30 minutes of receiving your request. Additionally, I see that you confirmed the solution provided by our team in your email correspondence.

➝ In light of this, I kindly ask if you would consider revisiting your rating and updating it based on the resolution provided. Your feedback is extremely valuable to us, and we strive to ensure that all our users have a positive experience.

24 gennaio 2025

What a great support on resolving the recent issue.

HomeCozify
RAS di Hong Kong
Oltre un anno di utilizzo dell’app
Identixweb Limited ha risposto 27 gennaio 2025

Thank you for your kind review! 😊 We're glad we could assist in resolving the issue promptly. Providing excellent support is our priority, and it's great to know we met your expectations. If you need further help or have any questions, feel free to reach out anytime!

Data modifica: 24 settembre 2024

They solved my problem really quick because they assumed my POS orders as iCart orders, but after talking to their chat everything went alright!!

La Tienda de La Vecina
Spagna
4 mesi di utilizzo dell’app
Identixweb Limited ha risposto 4 settembre 2024

Hello there,

➝ We apologize for any confusion regarding charges for your POS orders. As outlined in our pricing plan, charges apply to all Shopify orders.

➝ While you requested to rectify this concern and our discussion, As a loyal customer we believe your concern was fully addressed in a speacial case and resolved.

Data modifica: 4 febbraio 2024

We are a florist and homewares boutique that offers local delivery with selected delivery times and dates. This app has worked really well in providing shipping, local delivery & shipping options for my customers. I also use the iCart add on which works really well to upsell complimentary items and the addition of a card message. I sometimes have had technical issues that need attention however with persistence and communication identixweb have resolved and improved their apps.

Esperance Luxe Floral & Home Co.
Australia
Quasi 3 anni di utilizzo dell’app
Identixweb Limited ha risposto 5 ottobre 2021

Thank you so much for writing such a detailed review buddy!! Support is always there to help you with your concerns 🥳 BOOST your AOV with iCart!!

Best wishes to you from iDentixweb!!

Data modifica: 14 dicembre 2022

Overall very helpful app, not without its occasionally drawbacks, but i would definitely recommend giving it a try.

YaYa & Co.
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Identixweb Limited ha risposto 16 dicembre 2022

Thank you so much for the review, Julian!

Data modifica: 18 ottobre 2023

Support réactif !

SteelBodyPlus
Francia
Oltre un anno di utilizzo dell’app
Identixweb Limited ha risposto 2 maggio 2022

Thank you so much for your feedback!🙏 Best wishes to you from the iCart team✌💙

We will try to meet your requirements in our future updates😊

13 dicembre 2022

Buena app y rapido servicio de soporte. Lo que añadiría es la posibilidad de limpiar el codigo una vez que la app no se este usando ya que el app realentece un poco la velocidad de carga y además nos ha pasado que aún desactivando un descuento la app lo seguía aplicando automáticamente. De todas formas el servicio siempre nos ayudo a solucionarlo, pero son cosas que si hubiera la posibilidad de limpiar el codigo desde algun botón esto no pasaría.

BY LIA
Spagna
Oltre un anno di utilizzo dell’app
Identixweb Limited ha risposto 13 dicembre 2022

Thank you so much for your review, Patricio!!!😍

Data modifica: 21 giugno 2022

I had trouble with the app that blocked my cart but the team helped me to fix it and wad really available. Good job and thank you.

Fleur Nabert créations
Francia
Circa un anno di utilizzo dell’app
Identixweb Limited ha risposto 12 maggio 2021

Wonderful!!!😍 Thank you so much for your valuable review and for your kind words....🙌🙌 May your business grow and bring you prosperity🔥🚀

26 febbraio 2024

It works pretty well once you can understand how to configure it the way you want.

Valkýri Sport
Australia
11 mesi di utilizzo dell’app
Identixweb Limited ha risposto 8 marzo 2024

Thank you for your feedback and review.

20 febbraio 2023

Consigliata: a mio avviso, miglior rapporto qualità-prezzo rispetto alle altre applicazioni simili.
Non lascio la quinta stella per qualche piccolo bug qua e là.
Cinque stelle al servizio clienti e ad Hemadri che ha risolto un grosso problema nel codice del tema anche se non era causato da questa applicazione!
Shopify se n'era totalmente lavato le mani...

Emiliano Toso
Italia
4 mesi di utilizzo dell’app
Identixweb Limited ha risposto 21 febbraio 2023

Thank you 🙏🏻 for your honest words, Niccolo! Our team will be always there for your help!