Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
16 augustus 2023

Manoj was great to work with. He helped to rectify a small error quickly. Love this app, thank you so much

Lazulz
Verenigde Staten
6 maanden gebruiken de app
Identixweb Limited heeft geantwoord 18 augustus 2023

Thank you 🙏🏻🙇🏼‍♂️ for your kind words! 😍
➝ We're delighted to hear that Manoj was able to promptly assist you in rectifying the issue. 🙇🏼‍♂️👏🏻
➝ We're dedicated to providing top-notch support and ensuring a seamless experience with our app. 🎊🙌🏻
➝ If you ever have more questions or need further assistance, feel free to reach out. 😊

7 november 2023

Great app for upselling and cross-selling. Excellent support from Hemadri, Manoj and Mayank.

KriyaFit
India
5 maanden gebruiken de app
Identixweb Limited heeft geantwoord 21 november 2023

Thank you for your great review. 😍🥰
➝ We're glad that you find our app useful for upselling and cross-selling.
➝ We're also happy that you received excellent support from Hemadri, Manoj, and Mayank.
➝ We appreciate your feedback and your business. 🎊🎉

8 oktober 2023

App looks great, I use the urgency countdown timer and upsell in cart and they work great. Also really good support

Tvättborsten
Zweden
3 maanden gebruiken de app
Identixweb Limited heeft geantwoord 19 oktober 2023

Thank you for your wonderful review. We're delighted that you like our app and find the urgency countdown timer features useful. We're also glad that you had a positive experience with our support team.

9 januari 2024

Deze app biedt zeer veel mogelijkheden voor cross-selling & upselling.
Ook de service is zeer goed. Vragen worden zowel via de chat als via een korte video call heel snel opgelost door Manoj en zijn team.

Q Padel Shop
België
4 dagen gebruiken de app
Identixweb Limited heeft geantwoord 29 januari 2024

Thank you for your kind words and positive review!
➝ We are thrilled to hear that our app has been valuable and versatile for your cross-selling and upselling needs.
➝ It brings us great joy to know that you received prompt and effective support from Manoj and his team through chat and video call.
➝ Your feedback and satisfaction mean a lot to us, and we hope that you continue to enjoy using our app and all its features.

15 september 2023

This app has been a game-changer for my online store, significantly enhancing the upselling process and boosting my sales.

A special shoutout to Manoj from customer service - his assistance was top-notch.

Highly recommend this app. Thank you, Manoj and the iCart team!

livinglifebeauty
Canada
2 maanden gebruiken de app
Identixweb Limited heeft geantwoord 19 september 2023

Thank you for your awesome review. 🥰😍
➝ We are so happy to hear that our app has been a game-changer for your online store, significantly enhancing the upselling process and boosting your sales.
➝ We are glad that you appreciate Manoj's assistance. He is one of our best customer service agents and he always tries to provide top-notch service to our customers.
We appreciate your feedback and your recommendation.

29 juni 2023

Fantastic support and available quickly on the same day as required. Answered all my questions and suggested better ways to structure the app.

Ever Jewellery
Australië
5 maanden gebruiken de app
Identixweb Limited heeft geantwoord 30 juni 2023

Thank you for the positive feedback!
We're delighted to hear that you received fantastic support and prompt assistance when you needed it. Our team is dedicated to answering all your questions and providing valuable suggestions to enhance your app's structure.

21 juni 2023

Great app, easy to use and customize. Customer service is very fast in responding. Helpful and friendly, recommend

Health and Beauty Happiness
Verenigd Koninkrijk
Ongeveer een jaar gebruiken de app
Identixweb Limited heeft geantwoord 22 juni 2023

We're glad 😊😊 to hear that you find our app great, easy to use, and customizable. Our team takes pride in providing fast and responsive customer service. We aim to be helpful and friendly to ensure a great user experience.
We appreciate 🙏🏻🙏🏻 your recommendation and thank you 🙏🏻🙏🏻 for your support! If you have any further feedback or questions, feel free to reach out.🙇🏼‍♂️🙇🏼‍♂️

3 november 2023

Servizio clienti molto efficente , ottima app

A.p.E. Social Wear
Italië
8 maanden gebruiken de app
Identixweb Limited heeft geantwoord 8 november 2023

Thank you for your review....

5 september 2023

This app is truly impressive. The customer support is outstanding. I previously used Monster Cart Upsell and experienced long delays in resolving my issues, which cost me significantly. With iCart, I had a conversation with Mahoj who was outstandingly helpful and patient. He assisted me swiftly with all my concerns. I encountered a problem due to using the wide bundle, but they resolved it in no time...

Quebekado
Canada
24 dagen gebruiken de app
Identixweb Limited heeft geantwoord 8 september 2023

Thank you 🙏🏻🙇🏼‍♂️ for your awesome review. 😍🥰
➝ We are sorry 😔 that you encountered a problem with the wide bundle, but we are glad that we resolved it in no time. 😎😎
➝ We appreciate 👏🏻 your feedback and your support. 🙌🏻
➝ We hope you enjoy using our app and we look forward to serving you again in the future. 🎊👍🏻👏🏻

13 november 2023

Unfortunately, we running into many bugs and support is not attentive in helping us solving it

Laflore Paris
Verenigde Staten
7 maanden gebruiken de app
Identixweb Limited heeft geantwoord 21 november 2023

Hello there, I am sorry 😔 to hear that you encountered many bugs with our app and that you feel that our support is not attentive to helping you solve them. I understand your frustration.
➝ We have mostly resolved the issues you reported timely and haven't taken longer time in the resolve. The pending thing is waiting for the third-party app integration with your Look Return app and we are ready for it from our side and have suggested the necessary steps to follow for the integration.
➝ We hope to complete the integration soon if their support team coordinates with us and you enjoy the full functionality of our app.