Avaliações (569)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
22 de março de 2023

até o momento muito bom, o suporte me atendeu perfeitamente e esta resolvendo o meu problema nesse exato momento.

Lojas Tese
Brasil
About 1 hour usando a aplicação
Questão respondida por Identixweb Limited 22 de março de 2023

Thank you 🙏🏻 so much Paolo for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

16 de maio de 2022

Great app, used lots of different ones and this is the best so far Works well can't fault it, support were helpful thank you. Jonathan

World Food Shop
Reino Unido
About 1 hour usando a aplicação
Questão respondida por Identixweb Limited 18 de maio de 2022

Thank you so much for your words, Jonathan!!💖💖
Best wishes to your business from the iCart team...🥰

27 de março de 2023

Very quick responses from Hemadri she was amazing and helped me with multiple questions I had. Very knowledgeable about every question I had and spoke very professional if you are dealing with customer support Hemdri is the lady to go to.

Kaico
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por Identixweb Limited 28 de março de 2023

Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

26 de abril de 2022

good apps. highly recommended. easy to use and very user friendly. support is great and very responsive

USmile
Estados Unidos
About 21 hours usando a aplicação
Questão respondida por Identixweb Limited 2 de maio de 2022

Thank you so much for the review!!💙

31 de agosto de 2023

NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!NICE!

Nabalis
Estados Unidos
About 20 hours usando a aplicação
Questão respondida por Identixweb Limited 8 de setembro de 2023

Thank you for your feedback

1 de julho de 2021

If i could give this app 0 stars I wouldn't hesitate to do so. This app has the power of overriding your shopify settings. I dont do free shipping outside of the US and this app just gave free shipping to a international customer which costed me more money than my product value. I would not touch this app. There are plenty of better options out there for you! Trust me!

Skinny Golf
Estados Unidos
About 17 hours usando a aplicação
Questão respondida por Identixweb Limited 5 de julho de 2022

Hey Skinny Golf!👋 Hope you are doing well.

We have updated our app with many new features and functionality. Now you can offer free shipping in particular countries only which you have selected.

To know about the new features please reach out to our support team at support@identixweb.com

Yours truly,
Binal Savani
Customer Success Team Lead

14 de maio de 2022

WHY WONT YOU GUYS GET RID OF YOUR LINGERING CODES OFF MY SITE??? IVE SENT EMAILS AND I GET NO RESPONSE?

MEMORY LANE CANDLE CO.
Estados Unidos
About 4 hours usando a aplicação
Questão respondida por Identixweb Limited 16 de maio de 2022

Hello there,
I am sorry to hear about this and I really apologize for the trouble you had with the app.
We have removed the app code from your store so please check once from your end and let me know your thoughts.

25 de janeiro de 2022

very helpful and quick assistance service. very easy to customize. Thanks to Chandni for replying so fast.

HDC Happy Dog co
Austrália
About 2 hours usando a aplicação
4 de abril de 2023

-- DO NOT RECOMMEND AT ALL --

Unfortunately, almost broke my site completely. Of course I admit this may be a compatibility issue with my theme / this app, but ohh goodness this was bad.

Slowed down my site ten-fold, overwrote so much code, captured the entire page as it ran (which slowed the site down), and nearly broke everything. This app single-handedly will change the way I install apps moving forward.

The app itself was pretty nice- which is a shame. The UI was easy to understand, and I didn't have too many questions- it was just the poor execution of its implementation onto my website.

I genuinely think this had to be a fluke, because these reviews clearly show this app is doing something right- just not for me, and therefor I can not recommend.

Ginger Blue Decor
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por Identixweb Limited 4 de abril de 2023

Hello 👋🏻 there, I hope you are doing well.
I am sorry to hear your thoughts about the app.
I have checked your store activity for the app and seems you uninstalled the app within 1 hour and 42 minutes after the installation and don't have reached out to our support team for any help regarding the problems you faced on your website.
And I won't agree with your review as you haven't contacted our support team for the solution to the problems and just wrote your review here without giving us a chance to make things work again for you if there is any fault in our app.
I request you reach out to our support team using the below email address for your help.
support@identixweb.com

10 de junho de 2023

App didn't work out for me. Uninstalled. It left tons of code in my theme and screwed it up. Don't recommend.

Sauce Warehouse
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por Identixweb Limited 12 de junho de 2023

Hello 👋🏻 there, sorry to hear that you didn't like the app!

UPDATED:-
We have made multiple attempts to reach out to you, but it seems that you're refusing our replies and not responding there. To rectify this situation, we kindly request your assistance in providing us with an alternate method of communication where we can reach you reliably.
Additionally, we would appreciate it if you could check your spam or junk folders to see if our emails have been redirected there unintentionally. Sometimes, email filters can mistakenly classify legitimate messages as spam.
We apologize for any frustration or inconvenience this issue may have caused, and we remain committed to resolving it as quickly as possible. Your satisfaction is our top priority, and we appreciate your patience and understanding.

ORIGINAL:-
➝ Did you check the guide before uninstalling the app? If not, please refer to the below guide link for the app uninstallation where we have suggested the steps to remove the app code.
https://www.identixweb.com/helpdesk/icart/settings-icart/uninstall-instruction/
➝ I've seen that our support team is in touch with you for solving the problem you had with the theme. But you refused to give access to your website for removing the app code from your theme. Also, your last response is saying that you had managed to resolve the issue yourself.
➝ I hope you'll give us a chance to serve you our service and give it one more try for your website because this app will be useful to increase your order value by suggesting an upsell/cross-sell in the cart. 😊😊