Avaliações (581)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
24 de janeiro de 2025

What a great support on resolving the recent issue.

HomeCozify
Hong Kong, RAE da China
Mais de 1 ano usando a aplicação
Questão respondida por Identixweb Limited 27 de janeiro de 2025

Thank you for your kind review! 😊 We're glad we could assist in resolving the issue promptly. Providing excellent support is our priority, and it's great to know we met your expectations. If you need further help or have any questions, feel free to reach out anytime!

Editado a 24 de setembro de 2024

They solved my problem really quick because they assumed my POS orders as iCart orders, but after talking to their chat everything went alright!!

La Tienda de La Vecina
Espanha
4 meses usando a aplicação
Questão respondida por Identixweb Limited 4 de setembro de 2024

Hello there,

➝ We apologize for any confusion regarding charges for your POS orders. As outlined in our pricing plan, charges apply to all Shopify orders.

➝ While you requested to rectify this concern and our discussion, As a loyal customer we believe your concern was fully addressed in a speacial case and resolved.

27 de março de 2024

5/5 App and integration, 5/5 support

I give 4 stars because there are some conflicts with my theme that I've had to work around, which I wouldn't know who to blame for.

Eldritch Skies
Reino Unido
8 meses usando a aplicação
Questão respondida por Identixweb Limited 29 de abril de 2024

We're glad to hear you rate our app and integration highly! We're sorry to hear about the conflicts with your theme, though. We're here to help troubleshoot any issues you encounter, so please don't hesitate to reach out to our support team for assistance. Thank you for your feedback!

Editado a 4 de fevereiro de 2024

We are a florist and homewares boutique that offers local delivery with selected delivery times and dates. This app has worked really well in providing shipping, local delivery & shipping options for my customers. I also use the iCart add on which works really well to upsell complimentary items and the addition of a card message. I sometimes have had technical issues that need attention however with persistence and communication identixweb have resolved and improved their apps.

Esperance Luxe Floral & Home Co.
Austrália
Quase 3 anos usando a aplicação
Questão respondida por Identixweb Limited 5 de outubro de 2021

Thank you so much for writing such a detailed review buddy!! Support is always there to help you with your concerns 🥳 BOOST your AOV with iCart!!

Best wishes to you from iDentixweb!!

Editado a 14 de dezembro de 2022

Overall very helpful app, not without its occasionally drawbacks, but i would definitely recommend giving it a try.

YaYa & Co.
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por Identixweb Limited 16 de dezembro de 2022

Thank you so much for the review, Julian!

Editado a 18 de outubro de 2023

Support réactif !

SteelBodyPlus
França
Mais de 1 ano usando a aplicação
Questão respondida por Identixweb Limited 2 de maio de 2022

Thank you so much for your feedback!🙏 Best wishes to you from the iCart team✌💙

We will try to meet your requirements in our future updates😊

13 de dezembro de 2022

Buena app y rapido servicio de soporte. Lo que añadiría es la posibilidad de limpiar el codigo una vez que la app no se este usando ya que el app realentece un poco la velocidad de carga y además nos ha pasado que aún desactivando un descuento la app lo seguía aplicando automáticamente. De todas formas el servicio siempre nos ayudo a solucionarlo, pero son cosas que si hubiera la posibilidad de limpiar el codigo desde algun botón esto no pasaría.

BY LIA
Espanha
Mais de 1 ano usando a aplicação
Questão respondida por Identixweb Limited 13 de dezembro de 2022

Thank you so much for your review, Patricio!!!😍

26 de fevereiro de 2024

It works pretty well once you can understand how to configure it the way you want.

Valkýri Sport
Austrália
Aproximadamente 1 ano usando a aplicação
Questão respondida por Identixweb Limited 8 de março de 2024

Thank you for your feedback and review.

Editado a 21 de junho de 2022

I had trouble with the app that blocked my cart but the team helped me to fix it and wad really available. Good job and thank you.

Fleur Nabert créations
França
Aproximadamente 1 ano usando a aplicação
Questão respondida por Identixweb Limited 12 de maio de 2021

Wonderful!!!😍 Thank you so much for your valuable review and for your kind words....🙌🙌 May your business grow and bring you prosperity🔥🚀

25 de agosto de 2022

i am just getting started with this app setup. i had some questions and recieved support right away thru the live chat to answer my questions. was also given the option to set up a call to go over any further concerns. thank you

myteagardens
Estados Unidos
12 meses usando a aplicação
Questão respondida por Identixweb Limited 25 de agosto de 2022

Thank you so much for your feedback!!😍😍