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Totally rude agent of support they dropped the phone call. This is an app with hidden costs. This app what it does is only to connect you to other company that are not them. It means you pay the subscription of this just and the hidden costs of other company. The bad is that the agent simply dropped the phone call just like that. I think is not the proper service to give. They need to inform you even they said me they don’t know the other company and how they don’t know if they are selling this application. The lack of clarity and rude way to behave of the agent was totally a disappointment.
A much better solution than writing the content. I used to spend a lot of time & money to have the content for my products. Since I came to know about IceCat & IceCat Catalog APP for Shopify it made my life easier.
The app is amazing and it works great with my store. gives your store a real edge and takes it to the next level. Awesome customer service. I would recommend this app to any business in E commerce selling consumer electronics products.
Exceptional app! The APP is much easy to use. The upgraded version has multiple features to control the Product Catalogs you want to display & match it with your theme.
My store looks now pretty cool with exact content. The APP solved a huge problem to write the specifications because manually content may have a lot of errors which cause in order cancellation & wrong impact on the store. This APP adds the manufacturer approved content without any errors.
Good APP for the stores where products are available on IceCat. By using this APP you don't need to worry about the content & mistakes. If I add a new product to the store I am able to easily add the Product specifications by this APP.
3 times I try to contact by chat to ask for help to install icecat on shopify. They never answer. 3 times I try to contact by chat to ask for help to install icecat on shopify. they never respond. I also sent them an email and the same thing.
We apologize that you faced a delay with connecting our support team. Our support team can take upto 24 hours to respond to reply emails. We are glad that we were able to help you via email, and we appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out to us again.
Very good APP. I can now list the product in minutes where I spent hours before searching the content on the internet. Good work.