Avaliações (18)

Avaliação geral
1,9
Pontuação por nível de classificação
  • 39% das classificações são de 5 estrelas
  • 11% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 6% das classificações são de 2 estrelas
  • 44% das classificações são de 1 estrelas
15 de janeiro de 2025

This app has never worked with our store and support hasn't gotten back to us in months on how to fix it.

Uniden America Corporation
Estados Unidos
7 meses usando a aplicação
30 de julho de 2024

It's good when it works.

Customers often get errors when trying to authenticate, and support never replies to queries. We had to install the free alternative app and we are seeing better results.

We might delete id.me altogether in the next month if the alternative app continues to work.

Shogun Sports
Estados Unidos
Mais de 2 anos usando a aplicação
20 de maio de 2024

Unfortunately, I have also been unable to use the app. When customers click on their link, there is an error. I have tried many times for help, and to this day, I have not had a solution or even a person willing to help me look into it further. I was hoping for good things, but this company has issues, and it is a shame.

Eyeglasses123.com
Estados Unidos
6 meses usando a aplicação
7 de maio de 2024

Doesn't work. Error message :( There is no customer service or support number. I have submitted an email requesting assistance and I still haven't heard back.

AHZURI
Estados Unidos
7 dias usando a aplicação
7 de dezembro de 2023

The app stopped working and I have submitted multiple support tickets but still cannot get any support! I cannot even disable it, as it gives me an error, so all it does is upset my customers. DO NOT USE until they can get their support straightened out.

Strava Craft Coffee
Estados Unidos
Quase 4 anos usando a aplicação
Editado a 15 de dezembro de 2021

A great addition to our site. We love giving extra incentives to current or retired Military personnel, first responders, teachers and students without worrying about potential for abuse. It is a very easy to use platform and also creates new user acquisition through their shop.id.me website. I definitely recommend for all shopify stores.

The Sak
Estados Unidos
Quase 4 anos usando a aplicação
17 de junho de 2022

Used this App for over a year, and was very impressed with its performance. However, the app stopped working about 5 months ago (unable to access the dashboard to make modifications or change settings). Have email ID.me support over 6 times without a reply. We've since made a move to a different app out of desperation of poor customer service.

Fox River® Socks
Estados Unidos
Aproximadamente 2 anos usando a aplicação
Questão respondida por ID.me 12 de setembro de 2022

I am sorry to hear of your experience but I am here to help! Our records indicate that you submitted a few questions on and we responded. Could you please verify that our replies are not going to your junk folder? Please let us know if you would like for us to re-send. - Evan, ID.me, partnersupport@id.me

30 de outubro de 2023

Great app. Fair pricing. A lot of referrals.

Trucks R Us
Estados Unidos
Quase 2 anos usando a aplicação
10 de março de 2022

This application was so easy to integrate with Shopify checkout! Id.me has provided me with an avenue to increase our new customers! Love working with this organization!

Hunter Fan
Estados Unidos
Quase 2 anos usando a aplicação
8 de março de 2022

As a marketing manager for a shopify ecommerce store. You are pitched for so many features and tools to add to your website. The two things I look for is 1. how easy is it to set up and 2. will it hurt our websites load speed? In this case we had a tech migration that was really easy to be able to provide Id me users a solution to find a great night's rest on a GhostBed Mattress. So it was easy kind of like waking up refreshed to start your day!

GhostBed®
Estados Unidos
Mais de 1 ano usando a aplicação