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Best App Support ever! The app generally looks good, and easy to set. We got a little bug in our store with the app, but the support's response was very quick. The problem was solved in hours. And for the customized looking, the support can also help to program. Very good experience, 5 stars!
Support is amazingly responsive and helped us with the Project. I recommend the App, also for larger Projects
Although this application is not perfect, their staff is perfect. It is very attentive and willing to meet your needs and modify it according to your requirements. Thank you very much for the service of the staff!
I just want to say that I am blown away at their customer service. The team helped me with a customization request in less than 24 hours! Amazing! On the backend, the app is very easy to use! Straight Forward! I highly recommend! Delicious!
Great app with a super friendly and open team. Helped me a lot with customizations. Would certainly suggest to others!
I recently had an issue with the upload button not loading on my page quick enough. Yongyi got right on it and found out it was because of other deleted apps leaving remnants of javascript behind that were still trying to load on the page and slowing down my other apps. Yongyi managed to delete it and make it that the Personalized Image Uploader script loaded before eveything else. Before it took around 7 seconds for the uploader to appear on the page. Now it is pretty much instant!! Super fast to respond to emails, figure out the problem and find a solution! Excellent service!!
I decided to go with this app after browsing around a lot of photo uploader apps. This app is definitely a winner with the input field where my customers can leave a custom request on each photo while other apps are simply a photo uploader only.
After installing the app, it didn't sit where I wanted it to be on the product page, so I reached out to the developer and Yongyi was able to fix it within a couple hours I sent the request. And I also asked to remove the crop function since I only need the entire photos from the customers. All of the changes were delivered instantly.
I'm so happy with the product and the customer service that Yongyi offers. Thank you so much for your great work and support!! I appreciate you very much!
Absolutely amazing customer service. Thank you very much Yongyi, you are a great help. The app is easy to use. they even recommend to install to your website themselves for easy setup (very considerate suggestion). I even request some changes to be able to meet my needs in doing personalization, right away request granted. very fast response, they really take good care of their client. I am very pleased. You will never go wrong with this app, highly recommend!!!
This is a great app. For those starting up stores on a tight budget, not only is the pricing good but also the app itself has a lot of options for customizable product(s) requiring an image/file uploader.
Also, the communication and customer support is well over the top. I highly recommend this app. Keep up the good work Yongyi and team.
Great app for image uploads. We have received extremely prompt responses to all questions asked. I highly reccommend.