Recensies (778)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
27 november 2017

Prompt customer service response

Lovemeetspaws
Verenigde Staten
8 maanden gebruiken de app
Bewerkt 12 oktober 2017

easy to use
and make the website much faster. it's worth the money for sure.
sorry to change the review from 5 stars to 1 star
but that's what you get when you remove the (alt text images) anytime we optimize the images.
this is our 6th time filling up the alt texts for over 2100 items,,, so much work! and it hurt our ranking too.
and today we find out what app is causing this
so yesssssss! 1 star and it's not changing

Ecigaretteempire
Verenigde Staten
8 maanden gebruiken de app
Image Optimizer heeft geantwoord 7 mei 2019

Hi Ecigaretteempire!

We now have the ability to respond to App reviews, so we wanted to clarify this case from March 2017.

We are sorry to hear you had these troubles, but we do not agree with this allegation and confident that it wasn’t our app that removed your alt texts.

We are familiar with updating alt texts because we have offered another app since 2016 which specializes in Alt Text Optimization. The Image Optimizer app didn’t have the ability to update alt texts in 2017. In addition, you stated that your alt texts were removed several times, and you had to fill up the alt texts 6 times. It couldn't be our app, because our app updated your images only once.

We completely understand your frustration and offered our help to identify the actual cause of the problem. If you had accepted our offer to help, we could have contacted the Shopify Tier 2 Support and asked them to check the Shopify logs for your store. This could have helped to determine the actual problem.

We are sorry that you didn’t give us the opportunity to help you identify the actual cause of the problem. We encourage our customers to get in touch with us directly if they have any questions or problems.

- Steve

14 augustus 2019

Great app and does exactly as it says, improves load times and also vitalii is great for support, definitely worth it

4 Terriers Only
Verenigd Koninkrijk
8 maanden gebruiken de app
Image Optimizer heeft geantwoord 15 augustus 2019

Thank you so much for taking the time to leave us this amazing review! We’re pleased to hear that both the Image Optimizer app and our Support team were helpful and effective. Please don't hesitate to reach out if you have any questions about our app!
- Alex

24 maart 2017

Good job at doing what they do...optimizing images and the price is great!

Prettyfitbox Com
Verenigde Staten
8 maanden gebruiken de app
4 november 2016

Great stuff, this Just saved me my weekend, BIG Thanks Love from www.hellofrontrow.co.uk

Front Row Vip Events
Verenigd Koninkrijk
8 maanden gebruiken de app
27 januari 2017

Great App. Does the job for free.

Nighty House
India
8 maanden gebruiken de app
26 juli 2016

Affordable and easy to use, saves a huge amount of time if you've got bulk images.
www.westbrothers.com.au

Westbrothers
Australië
8 maanden gebruiken de app
12 november 2018

This app really helped me speed up my site, just by optimizing my images. I am pleased to say the least. When I add images, they get optimized immediately and automatically. So far, so good, I have no complaints.

RMTech
Verenigde Staten
8 maanden gebruiken de app
7 maart 2017

Super easy to use! Also very affordable on a per image basis, and cheaper than hiring someone to compress your photos.

Tribetats
Verenigde Staten
8 maanden gebruiken de app
13 juni 2020

Alex was so helpful and he even went beyond to optimize some of our theme images. Appreciate the app functionality of resizing our product pics.

MyGymLifeFitness
Canada
7 dagen gebruiken de app
Image Optimizer heeft geantwoord 13 juni 2020

Thank you so much for the amazing review! Please don't hesitate to contact us if you have any questions about our app! - Alex