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First off, amazing price for the value this app provides. You only pay for what you need.
I was able to quickly optimize all of the images on my store www.vevacompression.com
After the images were optimized, I noticed that my PageSpeed score was still less than optimal due to my images. After contacting the developer I was informed that this wasn't due to the images not being compressed but was rather due to the fact that Google wanted to see the pictures at 345 x 345 pixels when they were naturally 690 x 690 pixels. This was due to a Shopify filter that was being applied to the images (not the app).
Vitalii fixed this issue right away at no extra charge. He was very helpful and explained everything that he was going to do. Very impressed with the customer service that I received. Would definitely recommend to anybody that is looking to boost the speed of their store!
Very good for seo. 43% less for all my images! Nice app
Love this app! Very fast and amazing app! Thank You!
http://thekitchensedge.com
Very nice apps, does the job it promises
Great app- very handy for my hair extension photos at www.qualityhairbylawlar.com
so far so good thanks i like it
You guys just saved us 40+ hours of work for less than $10. What a gift! We will never be able to thank you or recommend your services enough. Thank you so much.
Super easy to set up, and it helps get your pages/products loading faster. Love!
We use this app in two of our stores. It's easy and affordable. We like that, unlike another app we tried, we can review the before and after side-by-side and have a nice window of opportunity to undo any we don't like.
The app was not helpful at all. It pretty much messed up my images and I had to remove the app and reload all of my images. Then I was being for a few months after I uninstalled it. I had screenshots from Shopify that clearly stated that I had uninstalled but the developer kept arguing with me. I finally got reimbused but it was an ordeal.
Hi Ane!
Thank you for taking the time to provide us with your feedback. We're really sorry that you didn't enjoy using our app!
1. Lossy/Lossless compression + Backup/Restore
If you are not happy with Lossy image optimization we usually recommend changing the default compression method to Lossless and reoptimizing all images. Images will not lose any quality, they will be 100% the same as the original.
In addition, since images are one of the most important assets of your store, our application backups original images before making any changes. You could have easily restored the whole set of images with a press of a button.
2. Billing
Official Shopify logs and our internal logs show that you were charged correctly. However, we completely understand your frustration and offered our help. We have a reputation for responsiveness and our desire to help, even if the problem lies somewhere else.
If there are any other questions we can help out with, feel free to get in touch with us!
Thanks again for your feedback! And have a wonderful day!