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We chose Impact after evaluating a lot of different options and we're so happy we went with this platform. Impact simplifies and organizes any size affiliate marketing effort. It's worth the investment. Their support team is also super helpful and responsive and has been with us since prior to integrating the app at every step/question along the way.
Installation of the plugin was quite tough but the support from the IMPACT team was amazing. Thank you for being patient and also responsive.
Thanks so much for your feedback! We're always here to help should you need any additional support.
Fantastic customer service! We joined Impact recently and are very exited to see what it can do for us.
I will never work with them again. We had a ton of fraud orders costing us thousands of dollars and for months they said the money would be refunded and they have never sent the money. In the meantime, we cancelled our account and yet they KEEP BILLING US. We provided email notice - they say, you must submitted a formal ticket to close the account. This is a month after we sent them notice.
Hi Llama Naturals, thanks for sharing your concerns. It seems the charges were due to an outstanding balance on your account. We have a team looking into this, and our goal is to resolve this as quickly and smoothly as possible.
Great partner for affiliate marketing. Wish they would improve their invoicing process! Big headache for accounting teams and managing P&L
Awesome tracking, setup was easy! Fred is the best launch engineer, and super helpful and responsive. 12/10 would recommend.
Thanks so much for your kind feedback! We're thrilled to hear you're enjoying the app. The impact.com team is always ready to give you a hand should you need it!
Very easy to setup and the Impact Team was very helpful. Already seeing results and I can't recommend them enough.
I just finished onboarding to Impact and the process was a breeze. Max was very helpful and was able to answer all of my questions and help me through the tech piece of it.
Since I'm new to the platform I can't fully speak to how it functions overall, but it is clearly a very robust piece of software. The PXA tutorials are definitely worth watching.
Thanks, Evermore Pet Food, for the 5 stars!
Shopify sent an ebook about impact which looked interesting, but I wasn't sure what to do once I installed the app. The only two choices were integrate existing impact customers and book a demo. What do I do to get started, if I am not an impact customer? I've already seen the video and read the ebook. I don't need a demo.
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Title: _"Impact.com: Simplicity Meets Service"_
Impact.com is a game-changer. Installation is a breeze, and configuration is intuitive. No guesswork, just seamless setup. But where Impact truly shines is its superb support system, turning testing into an enlightening experience. It's not just an app, it's an unbeatable service. A five-star choice, hands down!
Wow, what kind words, Nina Woof! Thank you for the amazing review and for choosing impact.com. We look forward to helping your premium dog accessory store grow!