Affiliate & Influencer , 64 recensioni

Great app. Impact has been a great partner for us to manage our affiliate program. Their customer service is amazing as well.

I reviewed quite a few affiliate platforms before settling on Impact, and it quickly became chaos from the start.

First the sales rep I spoke with promised me the world only to not deliver on most of what was promised when we finally signed on. From there, my first year with Impact was riddled with problems, all of which were easily surmountable except for the fact that I couldn't get any support from Impact directly which is the main reason for the rating of my review. I had some technical issues that I needed Impact's help to resolve which persisted for months while their support team either replied with ramblings that clearly showed they didn't understand the problem and completely missed the point or left me high and dry for weeks at a time. My first year with Impact was down more than it was up, and they are by far one of the most difficult companies I've ever had to work with. I also lost a lot of business from affiliates that were frustrated and not willing to wait months for me to resolve tracking issues, and I don't blame them.

I still believe Impact, from a pure software standpoint, is one of the best affiliate programs out there and the platform is capable of some great things, but none of that matters if the platform doesn't work. If anything goes even slightly wrong and you need support, everything will quickly fall apart. If you have your own development team that can autonomously solve problems, then this app is likely a good fit for you. Otherwise be weary, any issues that crop up will likely cripple your program for months on end.

Onboarding to Impact has been a breeze — especially with this Shopify integration. Minimal setup was needed beyond downloading the app and following a couple short steps. We also wanted to add our product feed to Impact, and that setup was just as easy! Very pleased with the intuitive Impact platform and our helpful CSM, Corey. He's always quick to answer any questions we have and has made the transition to Impact a painless process (with lots of helpful tips along the way).

Four months ago, our team transitioned to Impact, and since then, our affiliate program has been consistently expanding, thanks to our exceptional Customer Success Manager, Corey. The platform is powerful and delivers comprehensive reports, a vital aspect for our team. By utilizing this platform, we can now trace the complete customer journey and attribute the sale to the appropriate affiliate. Corey is a reliable and knowledgeable resource, always accessible when we require assistance. We strongly endorse Impact for your affiliate program requirements, especially if you have or plan to develop a large program and appreciate comprehensive reports.

White glove service! We joined Impact about a month ago and the whole process is so professional and carefully thought out. We had our own onboarding manager and taught us how to maneuver through Impact. Amazing app and a service to match!

Shopify sent an ebook about impact which looked interesting, but I wasn't sure what to do once I installed the app. The only two choices were integrate existing impact customers and book a demo. What do I do to get started, if I am not an impact customer? I've already seen the video and read the ebook. I don't need a demo.

Great partner for affiliate marketing. Wish they would improve their invoicing process! Big headache for accounting teams and managing P&L

This app is a great way to track the source of the sales and how much the actions cost us. We have had it integrated for a while - and had no issues.

very confusing don't even know where to go from here even though it looks like ive completed all the steps

The team at Impact is the best at what they do. Incredibly helpful from start to finish. The process will be smooth and easy for you. Highly recommend.