Affiliate & Influencer , 64 recensioni
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I was not going to write this review however it seems to be the only way that I can get your attention. I requested this account be closed on February 1st 2024. You guys refuse to close the account, and you are still trying to charge my account (March 15th) for the second time. I demand that this account be closed TODAY! I will be awaiting your response (yet again).
I will never work with them again. We had a ton of fraud orders costing us thousands of dollars and for months they said the money would be refunded and they have never sent the money. In the meantime, we cancelled our account and yet they KEEP BILLING US. We provided email notice - they say, you must submitted a formal ticket to close the account. This is a month after we sent them notice.
Hi Llama Naturals, thanks for sharing your concerns. It seems the charges were due to an outstanding balance on your account. We have a team looking into this, and our goal is to resolve this as quickly and smoothly as possible.
very confusing don't even know where to go from here even though it looks like ive completed all the steps
Hi there! Thanks for sharing your feedback. You should have received a packet of tips/tricks on being productive on impact.com's platform, but a member of our team will be reaching out to help get your program started on the right foot. If you have any additional questions, please don't hesitate to contact techpartners@impact.com
I've been using it for about 1.5 - 2 months, here's my realistic experience
1- Yes, some people apply to you for affiliate marketing, but the incoming traffic is 15 times a day.
2- As there was no sale, there was not even a cart addition.
3- Even though there was a $30 fee, they took $150 off my credit card for 1.5 months. I was not consulted. What do you say to those who make more money than you? And they don't ask anything
4- I asked for my money back and demanded that my account be closed. Of course, even though they said they would refund your money, 15 days passed and the money they took over did not go to my account.
5- my store format last week
I can share all the necessary information with you with screenshots. I warn you, don't expect too much. try to protect your money
Thank you for sharing your feedback. We’re sorry your experience working with us did not match your expectations, nor did you experience the service excellence we provide. We are looking into this issue and appreciate your patience as we work to resolve it. A member of our team will be reaching out to help address this issue with you directly. Please reach out to techpartners@impact.com should you have any additional questions.
Submitted a request to cancel my account on September 5, 2022. Now September 11, 2022, I still haven't received an update on my account cancellation. Not sure why it takes so long to simply cancel my trial membership. The UI of the app makes no sense, the functions are complicated and do not make sense. I continue to receive random emails.
Thanks for sharing your feedback. We're sorry your experience didn't match your expectations. We are looking into this issue and hope to resolve it promptly and accurately.