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This app made setting up impact a breeze. Much easier than inserting lines of code from other affiliate networks.
Great affiliate platform, would love to be able to create discounts and send product within Impact for a more seamless experience.
Quick and easy experience. Enzo helped guide us through the whole integration and setup with Impact. Would definitely recommend.
Hi there, we're so happy to hear you're having a great experience with the platform so far. Thanks for the review!
- Jill, Marketing Programs Manager, impact.com
The Impact platform seems great. We had a wonderful experience with their onboarding team and look forward to growing our business with them.
very confusing don't even know where to go from here even though it looks like ive completed all the steps
Hi there! Thanks for sharing your feedback. You should have received a packet of tips/tricks on being productive on impact.com's platform, but a member of our team will be reaching out to help get your program started on the right foot. If you have any additional questions, please don't hesitate to contact techpartners@impact.com
The Shopify x Impact integration was super straightforward! Our tech expert Taryn, helped us along the whole journey!! :)
Thanks, Beavertown Brewery for the review! We appreciate your feedback.
I've been using it for about 1.5 - 2 months, here's my realistic experience
1- Yes, some people apply to you for affiliate marketing, but the incoming traffic is 15 times a day.
2- As there was no sale, there was not even a cart addition.
3- Even though there was a $30 fee, they took $150 off my credit card for 1.5 months. I was not consulted. What do you say to those who make more money than you? And they don't ask anything
4- I asked for my money back and demanded that my account be closed. Of course, even though they said they would refund your money, 15 days passed and the money they took over did not go to my account.
5- my store format last week
I can share all the necessary information with you with screenshots. I warn you, don't expect too much. try to protect your money
Thank you for sharing your feedback. We’re sorry your experience working with us did not match your expectations, nor did you experience the service excellence we provide. We are looking into this issue and appreciate your patience as we work to resolve it. A member of our team will be reaching out to help address this issue with you directly. Please reach out to techpartners@impact.com should you have any additional questions.
I signed up with Impact to expand the reach of my company with influencers and set up affiliate programs. I spent a fair amount of time and energy and all we received were fraudulent orders which was a royal timesuck and headache. After a while we lost our mojo to continue moving forward with the platform. I asked them if they would be open to pausing our subscription and reinstating some of our time because of the headaches. They said that is not our policy. Everyone that I have talked with at the company has been very friendly but it has not been a very good experience for us. If you work with them I hope you have better luck.
Hi, SOS Nutrients. Thanks for sharing your feedback. Our team is looking further into your issue, but some of the challenges you've been facing may be due to your account not being fully setup. Your customer success manager is reaching out to further walk you through this process and other best practices to ensure you're set up for success on the platform.
Fred did a great job helping me get the store set up. Once set up, Fred guided me through the process and did a great job pointing out the features. Great job, Fred, and thank you.
Hi there, thank you for your review! We're so glad you were able to get your store set up easily and hope you enjoy the many features the platform has to offer. Thanks again!
-Jill, Marketing Programs Manager, impact.com
The Customer Onboarding Team assisted us greatly in using this app. Thank you! It truly helped us engage and optimise partnerships.