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Very useful app for up-selling. The support is also great. I had some issues installing the app on my new theme and Rasheem helped me out very quickly!
Hello to our friends from Terra Active
Thank you for leaving this awesome review! We are happy that our Rasheem was able to leave this lasting impression on you! We are happy you are satisfied! :-)
-Melissa & the In Cart Upsell Support Team
they charge me for an app that doesn't even work properly. they want me to pay a developer to fix their broken app.
after being a customer for 2 years, their app breaks, blames my site when it was untouched, and then wanted me to pay a developer to fix the code that is causing their to not work. on a free shopify theme.
Hello to our friends at Aqua Pura Bracelets
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with In Cart Upsell & Cross Sell.
I want to extend my sincerest apologies for the negative experience that you had with In Cart Upsell & Cross Sell app. We are bummed to hear that the app did not work perfectly on your store. As communicated over the email, we did thorough testing and our developers were able to confirm that the issue is not emanating from our app. We also sent you a screenshot that you can send over to the theme developers to further troubleshoot the issue. We are not asking you to hire external developers, but rather asking you to reach out to the developer of your theme who we think is the best person to look into the issue. Please be assured that we are 100% committed to providing you with exceptional service.
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues.
Regards,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
I'm pretty happy with the app support, they help me a lot to fix some problems on the store that I'm working on
Hello to our friends at Armbrust American
Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
Support is awesome. Solved everything for me. The app may get a bit confusing, but honestly, support just helps you out very quickly. Special thanks to kevin for being a great helper. He basically set almost the whole thing up for us.
Hello friends at Breezedecor.in
We sincerely appreciate this awesome review! Thank you for taking the time out to write this! We will definitely relay your appreciation to Kevin! :-) We wish you and your store great success!
Tanu & The In Cart Upsell & Cross-Sell Support Team
I use and rely on this app to help with getting a larger AOV. Their support team is extremely helpful and quick to respond to any questions that I may have. I had a problem on my site that they helped me update and fix within hours. I highly recommend using In Cart Upsell & Cross Sell
Hello to our friends from Black Beard Fire Starters
We appreciate this review! We are glad our app has proven to be useful :-) Don't hesitate to reach out to us with any additional queries you may have!
-Melissa & the In Cart Upsell Support Team
Great customer service when we had an issue with the in cart upsell showing in our side cart. Fixed promptly and efficiently.
Hello friends at Dilli Grey
We are happy you took the time to write this great review! Thank you! :-) We are glad our support team could assist you! We wish you and your store all the best :-)
-Tanu & The In Cart Upsell Support Team
The app developers are so friendly and responsive. They helped customize the design of the upsell for me even further and walked me through getting it to function how I wanted on site.
Hello, friends at Comptoir Suf Pacifique
We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate your review :-)
-Jevon & The In Cart Upsell Support Team
The fastest customer service I've seen on Shopify. They had my issue resolved in minutes and I was back in the app creating offers easily.
Hello to our friends at Neil Naturopathic
Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you. We truly appreciate your business, and we would like to thank awesome customers like you for your amazing support!
Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team
In the short time using this app, I've been able to generate more revenue with promotions. It's very intuitive and easy to work with. Their customer service is excellent, they've helped me solve a minor issue in no time.
Hello to our friends from Hassell Cattle Company
We are glad we were able to resolve the issues! Thank you for taking the time out to write us this awesome review! :-)
-Melissa & the In Cart Upsell Support Team
I really like the app. I can increase my selling value very good. The support is very fast and helpful. Thank you very much!
Hello to our friends from Maquiade
We appreciate you leaving this review! We are glad you really like the app :-) We wish you and your store all the best!
-Melissa & the In Cart Upsell Support Team