In Cart Upsell

Hello!

This is Sean, the Customer Success Manager for In Cart Upsell. We took over this app from the previous owner 3 months ago :)

You left a negative review for In Cart Upsell a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?

We have already made several improvements and fixes to past issues with this app - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.

Please let me know how I can support you and help in return? I appreciate it very much!

-Sean & Team

Hello to our friends from Ultra Recovery

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. Lasandra is the superstar of our support team and we are elated that she was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Lasandra, who we know will be delighted to read your comment.

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

Hello to our friends at ZabooDesign

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

Hello to our friends at Hundsome Danmark

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

Hello, friends from Urban Adition!

Thank you for leaving this great review! We are glad our app has been useful to you :-) Don't hesitate to reach out with any more queries you may have.

-Melissa & the In Cart Upsell Support Team

Hello friends from Pure Nectar!

Thanks for the great review for our app and recommending it to others out there! It makes our hard work worthwhile! Also glad our support team did a great job for you. Do let us know how else we can support you and Pure Nectar at any time! :)

-Sean & the In Cart Support Team

Hello!

This is Sean, the Customer Success Manager for In Cart Upsell. Thanks for your feedback.

Sounds like you would like the free plan to NOT have the "Powered by In Cart Upsell" message at the bottom of the free offer option? I hear you. However please know that ANY company that offers a free plan includes some kind of messaging - whether it's an online website builder tool or an online store.

Even massive online services like Shopify or Wordpress include a messaging in their free plans... so while I hear you, please remember that we make ZERO dollars for all our MANY free users. So the little bit of branding helps us to recoup the costs of taking up costly space on our servers and paying our support teams to still give you free support.

That said, I can offer you a free 30-day trial of our basic paid plan (instead of 7)? That would give you 30 days to make sure that the upsell/cross-sell box is seeing more than the return on investment needed to pay for the basic plan... Would that help?

Anything that we can do for you to convince you to either remove this review, or give us more stars? 1-star reviews REALLY hurt our ranking on the app store :(

It would be sincerely appreciated. Feel free to reply here, or reply to my direct email. Thanks so much for your help...

Sean H & The In Cart Upsell Support Team

Hello friends from shopbeautyproduct!

So glad our support team did a great job for you! Our hope is that the in-cart upsale offers increase your revenue per order in a big way. Hope shopbeautyproduct is massively successful online!

-Sean & the In Cart Upsell Support Team

Hello to our friends at Mini Lovers

Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The In Cart Upsell & Cross Sell Support Team

Hello to our friends from Petaventure

Thank you for leaving us this great recommendation! ;-) We appreciate it!

-Melissa & the In Cart Upsell Support Team