Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
2 de outubro de 2023

Quick and easy to use. Great support. I recently had an issue and received a reply to my email query within in minutes. My problem was resolved (it was my own fault in the end) and I'm on my way again with in record time.

Chile Mojo
Austrália
Almost 4 years usando a aplicação
Questão respondida por In Cart Upsell 4 de outubro de 2023

Hi there Chile Mojo,

We love to hear that you were able to use our support team to assist you with your app. Thanks for taking the time to leave us this great review and do not hesitate to reach out if you need us for anything.

The In Cart Upsell Support Team

22 de março de 2024

Lasandra was perfeeeect ! Thank you

NOVA NOVA
França
About 2 hours usando a aplicação
Questão respondida por In Cart Upsell 25 de março de 2024

Hi Nova Nova,

Thank you for recognizing Lasandra! She has been with our team for a long time and is an outstanding contributor. It is always very gratifying to read such positive feedback about our team members. Cheers!

13 de outubro de 2023

Had a great experience with their support team on initial set up. I found the videos a little unclear and the support call was easy to schedule same day and they took tremendous care to help set the app to meet our design needs as well as run the code to allow it to look seamless on our site wherever the cart is. My service call was with Lasandra and she was great!

Trova Official
Estados Unidos
7 months usando a aplicação
Questão respondida por In Cart Upsell 16 de outubro de 2023

Greetings Trova Official,

Thank you for taking the time to leave this 5-star review. It is great to hear that Lasandra was able to assist you through the use of our support call feature. We appreciate that you were able to get the set up you needed and that In Cart Upsell is working for your business.

The In Cart Upsell Support Team

30 de julho de 2023

I wanted to take a moment to share my positive experience with your app and express my gratitude for the excellent support provided by Lasandra. The In Cart Upsell & Cross Sell app has been a game-changer for my Shopify store, and I have seen a significant increase in sales since implementing it.
The app is easy to use, and the features are customizable, allowing me to create tailored offers that resonate with my customers. The ability to show upsells, cross-sells, and time-sensitive offers within the cart drawer and on the full cart page has been a game-changer for my business.
I also want to thank Lasandra for her exceptional support. She was quick to reply, thorough, and even offered to help integrate and build out the offers. Her assistance was invaluable, and I appreciate her dedication to ensuring that my experience with the app was seamless.
Overall, I highly recommend the In Cart Upsell & Cross Sell app to any Shopify store owner looking to increase their sales and revenue. Thank you for providing such an excellent product and support.

Foldin
Reino Unido
9 months usando a aplicação
Questão respondida por In Cart Upsell 1 de agosto de 2023

Hi there Foldin,

First of all, thank you for taking the time to submit this wonderful review. We are so happy that Lasandra was able to quickly assist you and help you through your desired results. It is fantastic to know that In Cart Upsell & Cross Sell is generating the sales you want for your store and that it is easy for you to use, customize, and tailor your offerings. Thank you for your support!

Stephanie & the Customer Support Team

9 de novembro de 2023

Amazing customer service. Instant response and resolved my formatting problems in one go. Thank you!

Real Chai
Austrália
Almost 7 years usando a aplicação
Questão respondida por In Cart Upsell 16 de novembro de 2023

Hello Real Chai,

Thanks so much for leaving this 5-star review! We are happy that we could assist you with formatting quickly and the way you wanted. We are happy to help merchants whenever we can. Thank you for being a valued merchant!

The Support Team

8 de novembro de 2023

While we are just starting to use the app in our new store, the support team was very easy to work with and available to help us design an on brand upsell experience. The support team was available for calls and chat and made the install of the app easy for myself and my team.

KINONA
Estados Unidos
12 days usando a aplicação
Questão respondida por In Cart Upsell 10 de novembro de 2023

Hi there KINONA,

Thank you for taking the time to leave this great review! It makes us extremely happy that you were able to use our support resources to help you set up your store and design an upsell experience for your customers. We are here to help and do not hesitate to reach out to us.

The Support Team

31 de maio de 2023

Useful app that is easy to get set-up. The autopilot doesn't always offer the ideal matching item but if you create the correct offers yourself then you'll be fine, customer support is very helpful and quick too.

Advanced Acoustics
Reino Unido
Almost 2 years usando a aplicação
Questão respondida por In Cart Upsell 31 de maio de 2023

Hello to our friends at Advanced Acoustics

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

15 de novembro de 2023

Very good app and support. Denis was very friendly and helped very fast.

Schlauwiewau
Alemanha
6 months usando a aplicação
Questão respondida por In Cart Upsell 17 de novembro de 2023

Hello Schlauwiewau,

We appreciate this 5-star review of In Cart Upsell & CrossSell. It is great that Denis could cordially assist you quickly and give you the results you were looking for. We are here to help if you need anything further.

The Support Team

7 de junho de 2023

I was looking for a cart upsell app that used the native theme ajax cart. This app worked perfectly. The customer service team helped implement everything I was looking for and even customized our CSS to match our store. At first the bundle promos displayed a little slow, but with a simple line of code added to our theme they display instantly. Amazing app and support. Thanks.

SNAG
Estados Unidos
8 months usando a aplicação
Questão respondida por In Cart Upsell 8 de junho de 2023

Hello to our friends at SNAG

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team

27 de maio de 2023

In Cart Upsell is not only a slick, easy-to-use application, but their support is top-notch. Thought I was going to lose my weekend to an installation issue I didn't understand, but Denis quickly and painlessly walked me through a solution. Highly recommended!

Challengers Comics
Estados Unidos
About 1 year usando a aplicação
Questão respondida por In Cart Upsell 29 de maio de 2023

Hello to our friends at Challengers Comics

Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The In Cart Upsell & Cross Sell Support Team