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This app is wonderful!! It's common for our products to go out of stock for a week or 2 at a time as we replenish our inventory and we never used to do anything about it. Now with this app, we are capturing emails and notifying the customer once the item is back in stock. I don't know how much I was losing on sales before but now I can measure how much demand there is for my specific products when they are out of stock! Works on desktop and mobile!
What anyone wants in an app is configurability. The developer does not have to worry about meeting your needs because whatever it is you want to change, you can easily change yourself. I contacted them today and Alexander sent me nice directions to make the changes so the Back in Stock app looks exactly as I want it. I cannot think of anything I would want to change. Every website should have this app. It's that simple!
Thank you so much! It's our pleasure to keep clients satisfied so please feel free to contact us 24/7!
The app has proved extremely useful to us, and has helped loads of our customers during the busiest time of year for us - it definitely reduces the amount of work we do to keep users up to date with stock on popular items. Any issues that we have had have been ironed out extremely quickly - the last one sorted within an hour and a half from first contact; and that is not something that happens very often these days! Friendly helpful staff. The design of the widget is a little clumsy, but we've been able to adapt it nicely for our purposes all the same.
Thanks so much for your feedback, it's highly appreciated!
Really Love this app but we cant work out how to upgrade to the higher plans?
Great service, excellent customer support. Highly recommended! :)
It's a great app and most importantly it saves the most important thing we have... time! We used to get customer calls all the time asking, 'when will XXX' be back in stock and then we had to make a note of the customer's e-mail address and remember to let them know.
This app saves all that hassle and we're amazed at how many customers have signed up to be notified. Far more than ever would have phoned us.
We've also seen a real upsurge in sales as soon as the new stock arrives because the e-mails go out automatically to customers who are obviously waiting but we wouldn't have known.
Automation, efficiency and maximising sales opportunities are the key to successful e-commerce and this app really helps on all fronts!
Absolutely wonderful app and outstanding customer service. This app brings us a lot of revenue that would have been lost due to being out of stock. Our customers also love this feature.
Our customers LOVE the "notify me when it's back in stock" feature. We love the ability to export data to csv. Well done!
This does what it is supposed to do, good level of customisation and reasonable price tiers. Used this while it was free, happy to be paying for it now!
So glad to be able to offer notification emails for restocked products. We have saved a bunch of sales that we would have lost without this app!
Customer support for the app is what drove me to submit a review, though. They were quick to respond, and the customization work we needed done was complete in three business days - a fantastic turnaround time when you consider the back and forth of emails and the difference in time zone. Their prompt, helpful attitude made it a *really* pleasant experience.