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It works wonderfully for my business, I can respond fast and effeciently
I'm so grateful for this app! I have successfully converted sales by connecting directly to my customers and answering their inquiries. The Shopify Inbox added a layer of trust and professionalism to my store.
Ótima experiência com os clientes nas lojas.
Its a great app that helps you engage with your customers more easily.
Excellent facon de commniquer avec nos clients.
It's easy to use and integrates FB's consultation. Nice and great! It would be better if it could support video uploading.
I'm delighted to hear that you've found Shopify Inbox to be easy to use and helpful for your business! Thank you for writing your review and sharing your feedback here.
I can also see why being able to add videos to Inbox conversations would be helpful when conversing with your customers, and I'll be sure to pass on your suggestion to our development team. Thanks again! -Victor, Shopify Support
Please guys you need to add Whatsapp chat integration into Inbox.
I like the new updates showing customer order details. thanks
Thanks so much for taking the time and writing this review! We're delighted to hear that you like the new update on showing customers' order details. We also understand that you'd like to see a WhatsApp chat integration and we'd be happy to pass your suggestion along to our Development team.
That being said, if you need a chat integration for WhatsApp in the meantime, then we'd recommend trying something like 'WhatsApp app by Super Lemon' (https://bit.ly/3cnd55S). Cheers! -Elias, Shopify Support
Loving the simplicity and ease of this app and am excited about its possibilities. I hope that it can record sales based on customer service agent chats.
Not having desktop or android accessibility really limits the usefulness of this app. Let us know when it's available to a wider audience.
Hello Doc Hotties,
Thank you for your feedback, and we understand your frustration that Shopify Chat requires Ping, which is only for iOS at the moment. We are thinking about the best way to deliver this feature to all merchants!
Best,
Ellen
it has many glitches, I m not sure, it will beep then nothing comes up then after a while you will see a messge.