Anmeldelser (6.132)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 79 % af bedømmelserne er på 5 stjerner
  • 14 % af bedømmelserne er på 4 stjerner
  • 3 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
27. februar 2024

Very good app. The problem is it does not work with Kallas theme at all. It causes glitches on mobile site, screen flickering, and the modal window not opening fast or closing... Buggy

Voyageprint
USA
11 dage bruger appen
Shopify svarede 8. marts 2024

Hey, there. Thank you for taking the time to leave a review! The Shopify Inbox app is designed to work across most themes - however if you are seeing a specific issue on a ...

15. juli 2021

it would be better if customers could send a picture or file at the chat. hope it has the improvement asap.

Rigoglioso
Kina
11 dage bruger appen
22. juli 2022

The app is good and functions - but the customization is severely lacking. Our shop is all digital goods so we don't have tracking numbers or order tracking, however there is no option to remove "Track My Order" instant answer. You also can't customize simple text fields that should be customizable. Fix those, and the app will be great.

Soundblind Drums
Canada
9 dage bruger appen
Shopify svarede 15. august 2022

Thank you for taking the time to write your review and for letting us know how you think Shopify Inbox can be improved. I am glad to hear that you've found it to be useful ...

2. juni 2021

We are currently using this app. It is okay, we are hoping they will add some more features like, change the sound when a chat comes through, as it is quite low and quick, its easy to be missed. We with their was the option to not be notified when someone updates their cart or returns to the store etc. Would also be a lot better if the offline chats filtered through to an email so you could ...

Mobile Mattress
Australien
9 dage bruger appen
12. juli 2022

I am getting used to it. It takes a little time to fully understand the potential.
The app is good. The instructions and video could be much better.

Berk Cashmere
Storbritannien
6 dage bruger appen
Redigeret 22. juni 2023

Très bonne application, mais j'ai un problème, sur mon site il y a plusieurs erreurs qui se mette dans la console due à votre application, et ceci nuit un peut au référencement naturel de google car le site pagespeed proposé par google le détecte et réduit en conséquence nos points de référencement sur le site . Je mets 3 étoiles en attendent que les problèmes soient réglés.
Sinon bonne ...

Zyxtron
Frankrig
6 dage bruger appen
14. august 2021

We should be able to archive the conversation once its done. Also Once it is read you cannot change it to unread. I get hundred of messages everyday and It is hard to keep track

Prettyclick
Nepal
5 dage bruger appen
24. april 2024

so far so good

Infinite Visibility
USA
3 dage bruger appen
Redigeret 8. februar 2021

Enjoyed this app, but staff can't respond: ("you dont have permission ). Already sent invite, but still same message.

Optique Prima
Filippinerne
3 dage bruger appen
Shopify svarede 24. februar 2021

Hi Optique Prima, thank you for your review and feedback!

Staff accounts are able to connect with Shopify Ping to respond to customers via Shopify Chat however, they will ...

Redigeret 28. august 2019

Was really excited to use the app, but its exclusive to iOS only, which sucks. Hopefully they become more inclusive soon, Or atleast make it so that I can get notifications thru email and respond. I'd really like to keep it.

byTie
USA
2 dage bruger appen