Shopify Inbox , 4.215 anmeldelser
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Inbox is very helpful for my online store. It help to chat to the customers automatically or manually . Thank you for the app.
needs a photo of staff
works great ... I would like to learn more about it and find a way to do a pop-up notice to more easily respond. In my opinion, there should be a pop-up window option on a desktop/laptop or at a minimum a popup window/notification bubble or something on the dashboard to indicate a new message and allow for a more timely possibly live customer interaction.
Overall its good but the messages take a while to load, it can be upgraded :)
Please add option for the customer like hide chat box and its main icon from the main for 24 hours/ 1 week/1 month.
Messages do not seem to get transferred to my email inbox, so I sometimes miss them or end up replying too late.
I would like the cell phone to work as a whatsapp, sometimes you have to enter the email every so often and I do not realize that there are messages pending to answer because the cell phone app does not notify. other than that all good.
Buena Integración falta mejor notificaciones
Very good app. The problem is it does not work with Kallas theme at all. It causes glitches on mobile site, screen flickering, and the modal window not opening fast or closing... Buggy
Hey, there. Thank you for taking the time to leave a review! The Shopify Inbox app is designed to work across most themes - however if you are seeing a specific issue on a theme, your best bet would be to first reach out to the theme developers to see if there's any issues on their side: https://shopify.link/7MJw. After that, feel free to contact our own team and we'd be happy to take a closer look: https://shopify.link/WJna. -Rick, Shopify Support
the live chat does not update side by side i have to close the chat and come back:(
Hey, there! Thank you for your review. We'd love to look into the issues you've experienced further, please contact us at: inbox@shopify.com so that we can get some eyes on this issue for you! -Maz, Shopify Support