Shopify Inbox

good

I LOVE this app. I use it over Meta Business for Facebook all the time because it opens faster. It combines messages coming from Instagram, my website and Facebook together, faster than their original apps. I like seeing everything in one spot too.

I fully believe I have had more sales since I've been able to answer customer questions on the spot. It's absolutely awesome that Shopify actually provides a FREE app to allow me to communicate with my customers. (The integration with Facebook messenger is also a plus)

This tool has definitely increased conversation between our shop and potential and existing customers. Thanks.

I have only had a few chats initiated since I installed this app, but it has worked well for me.

Customer started a convo with questions on how, when, etc to use product. After a couple of exchanges, a sale resulted. Perfect!

Happy that I get to chat with my potential customers and current customers through this. It is effective to convert people. Most of all as this is a free service I will continue to use it.

It helps me to communicate with my team when out of office to better assist my customers. Better communication flow

Work quite well. Have not experienced any issues. Love the fact I can also see all the messages coming in from Facebook and Instagram through Meta Business (fb business). Also love the ability to put messages in certain categories. Really like this app!

Great technology !