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Simple interface and works very well so far. Integrates well with the team and connecting with customers is fast.
Hi InnovativeIndia, thank you for the five star review!
We really pleased you are using the app to establish connections with your customers quickly and that you find the interface easy to use. Hoping this leads to increased conversations and conversions for you.
If you ever need any help, have questions or even more feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
All the best to you.
Ruby C.
Senior Support Specialist - Ping
Simple, efficace, avec plusieurs fonctionnalités comme la mise en place de messages automatiques ou encore la possibilité d'envoyer le lien de l'article au client directement.
Parfait pour mon utilisation !
Clean and easy to use, straightforward and works well. Setup is easy, configuration is easy and use is easy.
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This app is useful, easy to use, I use it in my store and I recommend using it. To the dev: I would suggest making an improvement on the contact, where we have the user name and bellow we have messaged you from [Page title], currently, it shows only the page title and it's not enough, would be good if we add some unique information like SKU or the link to the page, a lot of users contact me and asking me a question about the product without saying the product name.
Thank you for taking the time to share this review and recommending our app! We appreciate the detailed feedback, regarding capturing unique product information to help merchants identify the products that customers are inquiring about, and we'd be more than happy to pass this suggestion along to our development team. Cheers! -Elias, Shopify Support
Amazing, using it for months now, it's a great alternative to tawk.to where we can combine all of our platforms into just one
i like how it links the customers orders to their messages so i know how to respond. I can get messages easily emailed to me when I'm not online.
Good !Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good !
Good and easy to use. Fit my team's workflow nicely. Straightforward interface and official apps are always nice as they integrates seamlessly