Anmeldelser (6.075)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 79 % af bedømmelserne er på 5 stjerner
  • 14 % af bedømmelserne er på 4 stjerner
  • 3 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
11. oktober 2022

i don't like that you have to try and figure out how to edit the theme codes and to get the things added on your page. it should be a little bit more user friendly everybody is not computer savy especially with codes.

Valley Pillow
USA
5 måneder bruger appen
Shopify svarede 7. november 2022

Thank you for writing your review and for providing us with feedback here. I can appreciate that having to edit your theme's code can be intimidating if you're not familiar with HTML or Liquid, and if you require any help getting Shopify Inbox set up and working I'd recommend getting in touch with our support team for further assistance: https://bit.ly/2AWw5VA. -Victor, Shopify Support

8. november 2022

I use this app to communicate with customers and solve many problems of customers. It would be better if the app could add a tab bar to the filter.

Herdio
SAR Hongkong
5 måneder bruger appen
29. juli 2022

Application facile à utiliser. Le plus est l'intégration de la messagerie Instagram. Dommage toutefois qu'elle ne soit pas intégrée en natif sur Shopify et permette d'envoyer des message depuis les commandes (le GROS points noirs de Shopify)

Gingerlily Perles
Frankrig
5 måneder bruger appen
20. februar 2022

better than zendesk since we can have multiple users on the app at that same time. And it's free which is definitely a huge bonus for us since we are a small business without a lot of extra $$ for apps like this.

Madison River Fishing Company
USA
5 måneder bruger appen
26. september 2023

So far, so good. Overall, it has a basic function but works pretty well. Quick Answer is a great feature. Give me an LLM or Langchain pipeline and I'll give it 10 stars. :)

Racing Radios
USA
5 måneder bruger appen
17. august 2023

One of the Easiest Platform For StartUps, We came across..And We Use pretty much all know e-commerce platforms !!

5 Fusions Marketplace
Canada
5 måneder bruger appen
14. juli 2022

mi piace, resto in attesa di altre caratteristiche che spero arrivino presto.
ho avuto problemi quando scrivo più messaggi alla stessa persona, non capisco se non vengono inoltrati.

portedidurin.ch
Schweiz
5 måneder bruger appen
3. maj 2021

superbb so its to use hope it will give good servicekcjpoicudcnhbc kxmcax lxcjkxjckx xljozxj9sjkichjhn

Royal Plant Scape
De Forenede Arabiske Emirater
5 måneder bruger appen
Shopify svarede 3. maj 2021

Hello Royal Plant Scape, thank you for leaving a review!

I hope you find the app easy to use! Shopify chat is a great tool to support your customers. Here is an article on how to optimize our chat tool: https://intercom.help/kit/en/articles/4775586-how-to-optimize-chat-on-your-shopify-store

If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.

Kind regards,
Ruby C.
Senior Support Specialist - Ping

3. september 2022

This app is really helpful. My only complaint is it allows only 1 store. I have 3 that I currently manage for different pieces of our company. It would be nice to manage them all without having to log out and log back in, ESPECIALLY on my mobile app.

Cross Creek Ranch Premium Meats
USA
5 måneder bruger appen
Shopify svarede 26. september 2022

I'm delighted to hear that Shopify Inbox has been a useful tool for your business and thank you for providing us with your feedback via your app review.

In terms of having to log out and then back in each time when you have multiple stores, I can understand why this is a time-consuming and frustrating process and I will be sure to submit your comments to our development team. -Victor

14. april 2021

I really like when I will chat with Shopify and it is very helpful.but some fields are not included in this section that we need help and asked from your expert

AmpleuShop
Canada
5 måneder bruger appen
Shopify svarede 19. april 2021

Hello AmpleuShop, thank you for taking the time to leave a review!

It's great to hear that you like the chat feature of Shopify Chat. I'm including a resource on how to optimize chats on your store front to get the most out of the app! Here is the link: https://intercom.help/kit/en/articles/4775586-how-to-optimize-chat-on-your-shopify-store

If you ever need any help, have questions or more feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.

Kind regards,

Ruby C.
Senior Support Specialist - Ping