Shopify Inbox

App molto utile

perfect

It's my first time using this app. It works great except it wasn't clearly marked well in my inbox. It says it's from a "No reply" address. Lucky I didn't just send it to junk. It was fortunate this morning that I checked my customer list and seen a new customer that didn't purchase. He subscribed only. Then looking further I seen that he had sent me a message. Thats when I rechecked my inbox and found the massage. " Message from customer" and customer's name needs to stand out more. Having said that. It's great knowing people can reach me so easily. Thank you. :-)

Pros:

1. instant answers

2. getting customer info

3. free

4. ability to engage

Cons:

1. and 2. no way of removing from certain pages like the landing pages, this leads to my next problem where you can't remove the notification 1 in the right hand corner for new customers unless they manually touch the chat box. this is bad for anyone with ocd or adhd. its distracting on a page meant for conversion!

3. can't change the size of the chat bubble

4. no unsend option on text

5. no pc scrollbar for instant answers

Very easy to learn and use

Easy to use.

Everything good

I am very happy with their service. The apps they support and ease of use is very acceptable to me.

This app is great if you have someone to monitor it in real-time to give customers a quick answer to their questions.

Eine ganz tolle App, um direkt mit den Webseiten Besuchern zu kommunizieren. Ich schätze es sehr, dass man gleich das Kaufverhalten des Kunden mitverfolgen kann. Ich sehe während der Unterhaltung was der noch zukünftige Kunde im Warenkorb hat :-) So kann ich ich gezielt darauf eingehen und den Verkauf abschliessen. 5 Sterne von mir!