Anmeldelser (6.113)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 79 % af bedømmelserne er på 5 stjerner
  • 14 % af bedømmelserne er på 4 stjerner
  • 3 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
11. februar 2025

We like the opportunities that this app provides, but it should allow us to reach out to our visitors. It would be more proactive if we can be assistive, rather than wait for someone to reach out to us. People often don't ask questions. Also could benefit to vet and stop spam. We get a lot of unwanted sales pitches.

Bee Inspired
USA
27 dage bruger appen
30. oktober 2024

I love this app. The ability to respond to customers quickly makes a significant difference. It is very user-friendly, and I highly recommend it to anyone looking to provide a better service to their clients.

Cleansmart
New Zealand
Mere end 3 år bruger appen
26. november 2024

so easy to speak to customers, it has helped increase our sales.

Tidal Surf
Australien
Næsten 4 år bruger appen
28. november 2024

It gets the job done. It sends quick notifications via email and or app. Does what it is supposed to do.

Housville Services LLC
USA
Cirka et år bruger appen
28. januar 2025

please add more AI. should be able to answer flavors available, whats in stock, etc.

Bahamas Rum Cake Factory
USA
11 måneder bruger appen
10. januar 2025

I like the options and the AI responses after reading what the customer said. Very good!

Rocket Shādē
USA
Mere end et år bruger appen
17. november 2024

I like the app, but I wish there was a more convenient way to view inbox messages on the backend of Shopify, instead of having to click through to another page.

Idlewild
USA
Cirka 3 år bruger appen
24. november 2024

good app. Will be glad to share with others. shopify works fine for the time being.

Sheartak Tools
Canada
7 måneder bruger appen
13. december 2024

I do not recommend - We have been getting explicit videos for a week on this app, and there is no way to block people via IP or other means, or a way to prevent people from uploading files. This individual just uses fake emails and floods our inbox. Like usual, Shopify support is not helpful. Exploring other apps.

ORN ACTIVEWEAR
Mexico
Mere end 2 år bruger appen
19. november 2024

We like the idea of using the Shopify inbox on our site but in reality the app is too basic.

There is no ability to universally select notification settings. Notifications are automatically set to ON and now everyone with access to our store is getting notifications.

To switch this off - EVERYONE will need to individually enter the app and disable notifications for themselves. Even if you have 100 staff members who are nothing to do with customer service. That is bad app design.

As the store owner I should be able to select who gets access to Shopify inbox and universally what the notification settings are.

I think there also needs to be more functionality integrated around which staff members are currently available to take conversations - ideally auto allocating them to people on shift.

Atom Packs
Storbritannien
10 måneder bruger appen
Shopify svarede 29. november 2024

Thank you for taking the time to provide feedback. I have shared your ideas for universal notification settings and staff auto-allocation with our product team.

- Shopify Inbox Team