Anmeldelser (6.121)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 79 % af bedømmelserne er på 5 stjerner
  • 14 % af bedømmelserne er på 4 stjerner
  • 3 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
14. august 2021

It can't support guide visitors to leave emails, not phone numbers in North American. We can't adjust the setting.

XTUCAM
USA
4 måneder bruger appen
4. maj 2023

Una app que se encuentra limitada en su personalización. No está la opción para mover el chat mediante código.

SEXTO SENTIDO
Colombia
4 måneder bruger appen
12. august 2020

App was working fine until last night I updated it like it said. Now it won't open. My customers keep asking questions but I can't respond. Aggravated

AvaSophia &Co.
USA
3 måneder bruger appen
Shopify svarede 3. november 2020

Hello AvaSophia & Co., thank you very much for your review and feedback. Our sincerest apologies for the aggravations. We have released fixes for all the recent bugs, are you ...

4. november 2023

I need two features that are essential.
1. Remove conversation history
2. Unblock someone

BANG 행정사사무소
Sydkorea
3 måneder bruger appen
15. januar 2020

I am moving back to Tidio
Very disappointing since is a feature from Shopify. Conversations as not keep together, the system starts a new one after a short time and to get worst there is no customer name so I am don’t know if is a new conversation.

Hi Brazil Market
USA
3 måneder bruger appen
13. august 2022

I am still learning it I will rate as I go.............................................................................................

Lucinda's Express
USA
3 måneder bruger appen
7. januar 2024

Caution - this app has some very serious omissions. It's absolutely NOT ready for prime time. It's missing some essential features. On the plus side, easy to install, use, and find integrated customer info. But the down sides are pretty major. If you ever run into a problem with a customer, and you need to be able to share a prior chat with that customer, you won't be able to. You can not export ...

Pandere Shoes
USA
2 måneder bruger appen
Shopify svarede 10. januar 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your ...

8. maj 2023

Leider wird der Facebook und Instagram Messenger entfernt. Somit muss man diese Kanäle nun über Umwege extern abrufen. Warum macht ihr sowas?

KOOZART
Tyskland
2 måneder bruger appen
4. august 2022

I want to like this. It's convenient in a few ways, however, the top of the chat is cut off in desktop mode, meaning customers can't read my greeting message and can't close the chat if they don't know the trick of clicking on the chat circle. I contacted the developer only to be told they know it's an issue but have no correction for it. How they don't have a scrolling option or ability to ...

Storybook Bakery
USA
2 måneder bruger appen
Shopify svarede 25. august 2022

Thank you for writing your review and for outlining the issues you've experienced with the Shopify Inbox app. I can certainly understand why the problem you've referenced has ...

28. september 2021

It’s not possible to translate the user interface of the app. The chat appears to customers always in English so it’s only useful for shops in English.

Mojshop
Serbien
Cirka 2 måneder bruger appen
Shopify svarede 4. oktober 2021

Hey, there. Thank you for taking the time to leave this review, the online store chat appears in the same language as your theme. If you are using an unsupported language, ...