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It's wonderful! I have a long way to go to get my business really successful but Shopify is clear and understandable for this 70 year old lady. The Inbox works well
Great app. Very easy to setup and since it is shopify's own app all relevant order and customer data is fetched along with the product feed.
Highly recommended.
For a free inbox app, it does the basics and does them well.
Have looked at other chat apps and they all wanted a monthly fee for something that is super basic. This is all we needed and it works great for our seasonal business.
A great way to touch base with customers who have a question before checkout, while they are still in the process. Sometimes the questions are things that they could have just figured out on their own by looking first (ie is it in stock? where are you located? do you have xxx?), but if they need their hand held, this is a good app.
It works great for us. On the online store as well as the mobile app. It really makes us more responsive to our clients and faster.
This works pretty well for me
Very reliable inbox. Easy to use and connect with customers.
Thank you
Works well for our team.
I makes customer communication really easy and everything - the inbox and chat are in one place!