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Very useful app for communicating directly with customers
Good
It's accurate, quick and easy.
It's simple to us, it sends notifications to my email facilities as a backup reminder. It's just a great facility for our company.
We really like Shopify Inbox. It keeps all the correspondence neat and in one place and able to be referenced at any point.
Very great
Productivity has gone up. Far less email requests to deal with now.
good livechat.. add whatsapp cloud api integration
This app is extremely helpful and as a result I haved closed some sales that would have otherwise disappeared into the abyss. An essential tool to speak with legitimate customers and I highly recommend it.
The only problem I have is much the same as the previous comment. Although I block them NIGERIA is a massive problem on this app. I Often get hit with "so called shopify agents from nigeria trying to solicit business, who have very thick skins and do not take no for an answer no matter how disinterested or unfriendly your response is- in other words scam artists" who badger me from dusk to dawn multiple times a day. I have been driven to responses that are not usually part of my vocabulary. I do appreciate the ability to block them as they pop up but it does not take away the frustration of having to deal with them.
Fa il suo dovere! Andrebbe ottimizzata meglio come spazi.