Anmeldelser (5.641)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 78 % af bedømmelserne er på 5 stjerner
  • 14 % af bedømmelserne er på 4 stjerner
  • 3 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
27. oktober 2024

As of my last knowledge update in December 2023, Shopify Inbox has provided a seamless experience for businesses looking to streamline their customer communication.

The platform's user-friendly interface and integration with Shopify's ecosystem have made it efficient in managing customer inquiries, resulting in improved customer satisfaction and conversion rates. Its robust features, such as automated responses and order management, have proven to be invaluable for businesses, making it a highly recommended tool for e-commerce operations.

Keep in mind that there may have been updates or changes to Shopify Inbox since my last knowledge update.

ONFLAIR
Tyskland
Mere end 3 år bruger appen
16. oktober 2024

This is a great tool if the app can be monitored by staff during business hours. Push notifications are inconsistent and and email notifications are delayed. When customers use the chat function there is a predisposed expectation that there will be near instantaneous communications.

Adam's Gear Solutions
USA
Mere end 2 år bruger appen
4. oktober 2024

Shopify Inbox is a great way to assist customers , however the app for the mobile device does not send the push notifications for instant reply to the customers and the only reason it gets a four star

African Traditional Home and Wear
Sydafrika
Mere end 2 år bruger appen
31. oktober 2024

on the seller side, the chat it great, however from the customer side, a lot of them has complain that they can not leave the chat to return to the website.

Vitamin Friends
USA
Cirka 3 år bruger appen
24. oktober 2024

Works perfectly, the only downwside is that it's a separate app from the main Shopify app. Would be cool if it was built-in but it works perfectly! I've got a live chat setup with lots of FAQ that people can select and receive instant answers, or I can talk to them live if need be.

Top Shop Premier Maltby
Storbritannien
Cirka 2 måneder bruger appen
19. august 2024

The one thing you REALLY need to add is the ability to put links in quick replies. We have to cut and paste the same links 20-30 times per day and it's frustrating.

Otherwise, it's great!

SHARKSKIN USA
USA
6 måneder bruger appen
30. juli 2024

Very good for quick replies to customers. It does have small issues with offline / online status changes but thats minor.

MVHStudios
Storbritannien
Mere end 2 år bruger appen
22. juli 2024

I like the mobile app, I would give it 5 stars except the notifications take too long to clear, making me return over and over again to see the same message.

Leadership Books
USA
Mere end et år bruger appen
26. september 2024

does a decent job crafting answers

Goodwear USA
USA
Mere end 2 år bruger appen
19. juli 2024

Shopify chat support has transformed the way we interact with customers. The speed and efficiency of the service allow us to resolve queries on time, generating a good customer experience. This channel not only improves our communication, but also strengthens the trust and loyalty of our customers. Highly recommended for any business looking to optimize their customer service!

Depot Eshop
USA
Cirka 2 år bruger appen