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Would be great if there were additional features;
1. landing page, this would allow you to share a contact us page where a customer is prompted to begin conversing.
2. an email address, then this could be used for unified communications, emails are received as chats and can be responded to as chats.
Hey, there! Thank you for your feedback! These additional features sound great and I have added them as feedback for our developers to review. Hopefully these are features they consider adding down the line. -Maz, Shopify Support
Not as immediate in chatting with customers as we would like. We were used to using Zendesk and having more data while chatting with customers.
works nice
i don't always know i have something in my inbox, but that is my fault. i think it is great!
Sometimes it won't load on my phone. But overall I like it.
Works as it should. No issues to date.
Such a great app making conversation easy
good and works as expected
bhatti collection is one of the best online shopping store
Not bad, but not perfect. For some reason, I didn't receive a notification for one client request.