Marketing | Conversion | Kundenservice
Shopify Inbox

Shopify Inbox

von Shopify

Sell over chat, and talk with your customers anytime, anywhere

3.4 von 5 Sternen(317 Bewertung)
Kostenlos
App hinzufügen

Turn browsers into buyers

Share products, discount codes, and get powerful insights so you can sell more and focus on chats that convert.

Help more people in less time

Create quick replies, FAQs, and automated messages all from your admin and keep your brand consistent.

Centralize chats in one place

Chat in real time or use email and SMS to follow up when you can’t talk to customers live.

Über Shopify Inbox

About Shopify Inbox

Talk with customers and sell over online store chat, social media, and email all from Shopify Inbox. Customize online store chat, saved responses, and more right from your admin. With Shopify Inbox, you can grow your business, build strong customer relationships, and spend less time on support, all for free from a single business chat app.

USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS

Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.

Use Shopify Inbox to:

  • Save time managing customer conversations from online store chat and social media all within a single app
  • Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
  • Send automated messages and continue chats over SMS or email so you don’t need to respond in real time
  • Know when customers add or remove items from their shopping cart
  • Assign chats to your staff and team to scale customer conversations

Shopify Inbox connects with popular messaging platforms so you can manage your customer and team conversations from the convenience of a single business communication app:

APPLE BUSINESS CHAT // Let customers contact you through Messages on their Apple device.

MESSENGER // Let customers contact you from your Facebook Page, Facebook Shop, and Messenger.

INSTAGRAM (coming soon) // Let customers contact you through your Instagram posts, stories, and Shop tab.

Eligibility requirements:

  • To use Shopify Inbox you must have an online store with Shopify
  • You must use Shopify Inbox on your desktop (shopifyinbox.com) or install it on an iOS, iPadOS, or Android device to receive and respond to messages

Medien-Gallerie

  • Set up in admin
  • Chat anytime, from anywhere
  • Get insights from admin to understand how chat is performing

Community

  • FAQs
  • Datenschutzerklärung

Preisgestaltung

Kostenlos

3.4 von 5 Sternen

Die Gesamtbewertung spiegelt den aktuellen Status der App wider. Es werden alle App-Bewertungen berücksichtigt, aber die aktuellsten Bewertungen werden priorisiert.

  • 5 von 5 Sternen
    38% der Bewertungen sind 5 Sterne
    (121)
  • 4 von 5 Sternen
    11% der Bewertungen sind 4 Sterne
    (35)
  • 3 von 5 Sternen
    12% der Bewertungen sind 3 Sterne
    (38)
  • 2 von 5 Sternen
    13% der Bewertungen sind 2 Sterne
    (40)
  • 1 von 5 Sternen
    26% der Bewertungen sind 1 Sterne
    (83)
Alle 317 Rezensionen anzeigen

Aktuellste Rezensionen

Vanity Bath Store

Bewertung
5 von 5 Sternen
Gepostet
14. Oktober 2021

This app was great until the rules were changed. I can no longer reply to customers on the app--I have to go to email. That significantly changes the effectiveness of this app. Prior to the change I was able to close 5 sales.

Quirky Baby LLC

Bewertung
1 von 5 Sternen
Gepostet
13. Oktober 2021

I downloaded this app. It’s on my website. But the widget is not where I want it to be, and I can’t customize it or uninstall it because it’s not in my apps list. I keep getting “reload page” errors messages. I like that it has an app, though.

CCR Custom Metals, LLC

Bewertung
3 von 5 Sternen
Gepostet
11. Oktober 2021

I like it but it could be so much better. Here are some ideas that I think should be implemented. ~Custom product listing straight from the message
~Be able to copy and paste snapshots straight to message without having to save and upload a "photo"
~the ability to save frequently used saved replies. It would be nice if we could have 20+ options.
~If the customer has purchased from me before, it would be nice to have all the previous sales and message information on the side of the page. Can you tell that I came from Etsy? lol

Alle Rezensionen anzeigen