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Update: UNINSTALLING! APP is another Shopify POS APP!
I get spammed from this app. Not sure if I’m going to delete it or not. Since I downloaded it even my social media started blowing up really bad with people claiming to be Shopify experts or pretending to be customers. Hey, do you ship worldwide blah blah blah.
I’ve also noticed a major decrease in store traffic and it does not send to your email either.
App seems to work but not like it says.
If you want spam use this app. Tested the tracking and it don't work either even with an order that has tracking on it. Noting works but SPAM!
Go to another app if you want a chat box!
no funciona
i have never get a reallly buyer from it
Very bad customer service, trying to reach out since 1 day but showing errors.
Las respuestas rápidas o predeterminadas no funcionan correctamente, las notificaciones en mobile no funcionan como deberian
Thank you for taking the time to share your feedback! Please reach out to us at inbox@shopify.com with more details about the issues you are facing with quick replies and mobile notifications and we can help find a fix for your shop.
- Shopify Inbox Team
Funciona mal
good
L'équipe technique n'est pas réactive quant au problème de forcer le client à donner ses informations personnelles avant de pouvoir accéder au chat.
no funciona.
This app simply doesn’t work. The worst part is that I thought it was working fine until this morning when I opened it up and there were all of a sudden dozens of unread conversations going back months. It looks like I’ve been receiving about 10% of my messages the whole time I’ve been using the app. I’m really horrified that all these customers have been ignored because this app didn’t A) notify me of the messages and B) show them in the inbox.
Thank you for writing your review and I am sorry to hear that you experienced this delay which caused you to miss messages from your customers. I would encourage you to contact our support team directly, who can authenticate you on the store and troubleshoot this issue in more detail: https://bit.ly/2AWw5VA. If the problem can be diagnosed then hopefully we can prevent this from happening again in future. -Victor, Shopify Support