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Works flawlessly. tried a few other apps prior and shopify nailed it with this integration. Great work.
Great
Excellent!
easy to respond
App was working fine until last night I updated it like it said. Now it won't open. My customers keep asking questions but I can't respond. Aggravated
Hello AvaSophia & Co., thank you very much for your review and feedback. Our sincerest apologies for the aggravations. We have released fixes for all the recent bugs, are you still having problems?
I recommend re-installing to the latest version of Shopify Ping, and if you have any questions, contact our team directly at ping@shopify.com.
*** GOOD NEWS! We have just launched Shopify Ping for desktop! Go to https://shopifyping.com and login with your Shopify credentials, then enjoy the ease of use of replying to your customers from a desktop or laptop. ***
Best regards,
Veronica N.
Senior Support Specialist - Ping
it works just fine
I really love this app. I have gotten more customers because people can chat with me directly and with the automated messages, they can get responses quick. It's so helpful! I highly recommend!
Pratique et rapide pour répondre directement aux clients de façon personnalisée.
This app is very helpful to communicate with the customer who are not input there email address when they make an order.
Hi ZodyMerch, thank you for the 5-star review!
We agree! Shopify chat is a great tool to communicate with customers.
We hope this helps lead to many more sales!
Get in touch with our fabulous customer service team at ping@shopify.com if you need anything else.
Best regards,
Ruby C.
Senior Support Specialist - Ping
its really good